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Crain Kia of Conway - Service Center

Conway, AR

4.6
838 Reviews

838 Reviews of Crain Kia of Conway - Service Center

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July 21, 2022

Friendly staff, quick service, clean. They dealt with my problem quickly and advised me on what they were doing and future work needed. More

by MARYOBRINK1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lesia Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2022 -

Crain Kia of Conway responded

Thank You for the 5 Star Review! We appreciate your business! If you need anything please contact me Lesia Morrison 501.470.7028

July 18, 2022

I have always received excellent service from The Service Department at Crain Kia of Conway. They are very friendly and professional. More

by elizabeth41972@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I didn’t get the name of the young man who helped me.
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July 18, 2022

The dealership was professional and customer focused. The service manager was very friendly too. I would recommend this organization. More

by stacyh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager
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July 16, 2022

The service was great ! Everyone was very nice and very good with imformation about what my car needed at this time More

by BBURES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 16, 2022

They did the 15,000 mile maintenance on my Telluride. Took less than 2 hours so kudos for that. Unfortunately they did not reset the reminder and it still dings and flashes a message that 15k check is ne More

by TERRY.TUCKER1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
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July 15, 2022

It was great! They took me and my husband to lunch while they serviced my vehicle. I will definitely be back! More

by southpaw2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Henson
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July 13, 2022

I was impressed with the service and the friendliness of the employees, I was important More

by P3KIWI_SWT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
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July 12, 2022

Great customer service, kept me informed of progress. I will be using their services again. More

by Rrddww52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department manager, not listed.
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July 09, 2022

Kia of Conway did a fantastic job when repairing my car. I couldn’t be happier with the service and helpful workers. More

by kellygarner1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tristin and his service manager
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July 03, 2022

They Always do Good work but had scheduled appointment and waited over 20 minutes before the work started then another 70 minutes to complete it. More

by WBEENE
Recommend Dealer
Yes
Employees Worked With
Don’t know the name of the service person
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