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Crain Kia of Conway - Service Center
Conway, AR
861 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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861 Reviews of Crain Kia of Conway - Service Center
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November 06, 2024
You quoted me $1,616. 00 to have my car repaired. I had it done for 350.00 dollars the next day what's wrong with you people you should be ashamed of yourself. 00 to have my car repaired. I had it done for 350.00 dollars the next day what's wrong with you people you should be ashamed of yourself. More
by x.o.crissy.tinaxo
Verified CustomerEmployees Worked With
Service department
November 05, 2024
Jeramie was so nice to let me come and get my oil changed without an appointment. It was fast and they even washed my car! All the people at Crain KIA are friendly and knowledgeable . Thanks to a super team! without an appointment. It was fast and they even washed my car! All the people at Crain KIA are friendly and knowledgeable . Thanks to a super team! They all seem to really enjoy working there and I felt like I was in good hands. Thank you, Jeramie, and everyone else! More
by KATYHIMMLER
Employees Worked With
Jeramie
November 02, 2024
Good people! Clean and comfortable facility! Love the amenities while waiting. They were working short handed and had to make some tough calls with customers an Clean and comfortable facility! Love the amenities while waiting. They were working short handed and had to make some tough calls with customers and work they could do! Felt everything was handled professionally and with grace! More
by Melody Mierop
Employees Worked With
NA
November 02, 2024
The dealership is beautiful, modern, and super-clean. The workers I talked to were very willing to help with any questions. Very polite. I had a question about mood lighting and the manager kindly sh The workers I talked to were very willing to help with any questions. Very polite. I had a question about mood lighting and the manager kindly showed me directly, in my car, "how to." They also washed the car, twice, because of dust from our dirt road. More
by jennyjewl
October 31, 2024
It took 15 minutes to drop off my vehicle for a pre-scheduled appointment. The work then took over 3 hours. I did have a few recalls in addition to the oil change/tire rotation/multi-point inspec pre-scheduled appointment. The work then took over 3 hours. I did have a few recalls in addition to the oil change/tire rotation/multi-point inspections, but this still seems excessive and is the norm for this dealership. I had trouble getting someone on the phone to check on te status of my service, and they no one called back when I left a message. More
by debibittle
Employees Worked With
I don't remember
October 30, 2024
Jeramie has been a good help during this process with good communication. Service Manager Justin has as well. good communication. Service Manager Justin has as well. More
by parrishbenjamin94
Employees Worked With
Jeramie (I think is how you spell his name in the service department), Justin the Service Manager
October 28, 2024
They were quick to get me in and helped with any questions I had. They communicated all the issues and the process with me questions I had. They communicated all the issues and the process with me More
by marygracekalal2016
