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Crain Kia of Conway - Service Center

Conway, AR

4.6
838 Reviews

838 Reviews of Crain Kia of Conway - Service Center

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September 19, 2022

They were friendly and helpful my problem was handled and fixed in a timely manner More

by vyarddog48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager
September 18, 2022

Staff and service was amazing. The facility is always clean. I’m impressed with the ease of check in and friendliness of staff! More

by cklase
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnnie Henson
September 15, 2022

The staff was welcoming and the facility was clean. The wait was a bit longer then expected but I understand that staff is really short handed at this time. More

by LRMSCRUGGS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maleek Dotson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Pearson
September 14, 2022

Quick, helpful, knowledgeable staff. I had an issue under warranty and they handled it very quickly More

by patmartin_6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2022

Service is always great. Everyone is very friendly & knowledgeable . Wait was short/ reasonable for what I had done & they kept me updated ! More

by DDOVER27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lesia Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quinn Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maleek Dotson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Pearson, James Wahrmund, Andrew Peck
September 09, 2022

Service department was accommodating to get my oil change done in a timely manner. I appreciate the vacuum and car wash also. The price was a shock, but I am sure since I was there this week , that next wee More

by KEVANS8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
unknown
September 03, 2022

Triston, my service advisor was very courteous and keep me informed on how the oil change and 8,000 mile maintenance was going in the timely manner. He also informed me about a recall but luckily my vehicl More

by jm1077
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Triston- Service , Andrew Peck
August 31, 2022

Everyone there bent over backwards for us. We felt so welcomed. I would go out of my way to use their service center More

by KATIE_REAVIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Long
August 30, 2022

Triston my service advisor was very courteous and keep me informed on how the service was going and about how long it would.Very nice man. More

by lc480
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Triston Long
August 29, 2022

Great team. Fixed my car in 2 hours. Landers couldn’t fix it in 2 months More

by PAMLAWRENCE132
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quinn Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maleek Dotson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Wahrmund, Andrew Peck, Brandon Roberts
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