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Crain Kia of Conway - Service Center

Conway, AR

4.6
838 Reviews

838 Reviews of Crain Kia of Conway - Service Center

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December 13, 2022

Everyone was professional and very helpful. We will continue to use this dealership in the future. More

by DARLYNEJERSAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lea
December 02, 2022

In and out quickly for my 8,000 mile checkup. Fast and efficient and did not have an appointment. More

by benderd0g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
November 27, 2022

Clear & concise, Mentioned future vehicle care, applied necessary vehicle maintenance, & recommended what was needed. - Rodriguez More

by Keyiias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Hudspeth
November 25, 2022

The service department and every one working at Crain Kia in Conway was very helpful and caring. I will definitely be coming back to Crain Kia. More

by TLKING77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marketing Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lesia Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quinn Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maleek Dotson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Pearson, James Wahrmund, Andrew Peck, Brandon Roberts
November 12, 2022

2 hours for a oil change is to long I won be back for a oil change More

by DORISC1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Henson
November 09, 2022

Service dept is amazing! The did a great job. Friendly service. I highly recommend them! More

by rustyrussell81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalilah
October 14, 2022

I was totally pleased with my service to my vehicle, and the professional customer service I received. More

by ARNESS4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service intake representative
October 05, 2022

Received an urgent recall notice. Made an appt., drove 1 hr. to dealer only to be told no part in stock. More

by HOOKED_ON_CUTTING
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
September 24, 2022

In for my first oil change and an issue with the apple play option on the HK stereo system. Prompt, great customer client communication. More

by benderd0g
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Going lady in service.
September 23, 2022

The service advisor was great, but it took over 2 hours to get my tires aligned. More

by WJOHNSON15
Recommend Dealer
Yes
Employees Worked With
Leah Hudspeth
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