Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Crain Kia of Conway - Service Center

Conway, AR

4.6
838 Reviews

838 Reviews of Crain Kia of Conway - Service Center

Sort by
March 08, 2023

They were timely and prompt. They kept me up to date on things. Excellent customer service. More

by supergirl19846
Recommend Dealer
Yes
Employees Worked With
Jeramie york
Report | Print
March 06, 2023

Wonderful experience, and I appreciate the friendliness presented there. I left a great smile on my face! More

by BROWN.JANIE200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremie
Report | Print
March 05, 2023

Did a great job. Really took their time to find the problem. Made sure we understood our options, great service. More

by mrwallace870
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
March 03, 2023

The service was great and fast. I had a scheduled appointment at 8:30 that morning, and my car was done around 9:30 maybe earlier than that. zi really appreciated the service team. More

by liahbee20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Tye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
March 03, 2023

Dale had excellent follow-up, explained issues and services performed. Very friendly and very professional More

by R3POD9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Spate and Johnny Henson
Report | Print
February 28, 2023

I always have a wonderful experience at Crain Kia of Conway. Courteous, patient, and always willing to accommodate. They fixed my cars recall without being asked and got my oil change done fast. Andrew More

by AUBREYVIERECK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Peck
Report | Print
February 26, 2023

Very courteous. Provided us a shuttle to shop while we waited for our vehicle service to complete. More

by jjtoben1
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Feb 27, 2023 -

Crain Kia of Conway responded

Thank You for the 5* Review! We appreciate our customers! If you ever need service, please contact us. Lesia Morrison Customer Relations Manager 501.470.7028

February 24, 2023

Great People. Lots of room to space out and wait. I usually bring some of my work with me and work on my laptop. Comfortable waiting area. They keep you up to date More

by Ashlea Hardin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maleek Dotson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny-Service Manager, Jeramie York-Service Advisor, Jason Pearson
Report | Print
Feb 27, 2023 -

Crain Kia of Conway responded

Thank you for your 5* Review! We appreciate our customers! Please contact us on all your service needs. Lesia Morrison Customer Relations Manager 501.470.7028

February 24, 2023

Great experience, friendly folks, clean restroom,took care of our problems in a timely manner, More

by jack.griffith2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance personal
Report | Print
Feb 27, 2023 -

Crain Kia of Conway responded

Thank You for the 5* Review! We appreciate our customers and if you ever need anything, please contact us. Lesia Morrison Customer Relations Manager 501.470.7028

February 23, 2023

They were very fast and thorough with my vehicle. The lobby was very clean and they provided many amenities. More

by Alicia.Drinkwater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeramie York
Report | Print
Feb 27, 2023 -

Crain Kia of Conway responded

Thank you for the 5* Review! We appreciate our customers! Please contact us if we can assist with your Service needs. Lesia Morrison Customer Relations Manager 501.470.7028

1
...
43
44
45
...
84