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Crain Kia of Conway - Service Center

Conway, AR

4.6
838 Reviews

838 Reviews of Crain Kia of Conway - Service Center

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June 23, 2023

This dealership is excellent and its staff and service department is quick and helpful. Will definitely return in the future! More

by braden.lindner
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Robert Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marketing Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lesia Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quinn Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maleek Dotson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Tye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Roberts, Nathan Lusinger
June 22, 2023

All the Service Department personnel were polite and willing to accomodate my concerns. Johnny Henson coordinated the effort to determine the cause of the FCA malfunction. Dale Speight worked with me More

by Pleased Purchaser
Workmanship
Recommend Dealer
Yes
Employees Worked With
Dale Speight, listed above, was open to a suggestion about the FCA/SCC issue.Mazzi Johnson was always cheerful in appointments and message forwarding.
June 17, 2023

service is excellent love the staff. If you get your sales people on board I might of bought my 2023 from you. More

by ykcuts60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marketing Team
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2023

I really enjoyed their service and I like the paper review at the end thanks. More

by TRENTCOOLEYTC
Recommend Dealer
Yes
Employees Worked With
There was a nice lady at the service desk.
June 14, 2023

Service was fast; personnel were courteous and proficient. I was pleased with the service and their performance More

by JBURCH164
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Speight
June 13, 2023

The dealership was clean. Dearler was honest.service was fast .Salesman came through with every promise. More

by phillyphill449
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Robert Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lesia Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2023

The service department was very friendly. They did a great job and he addressed all issues. More

by ALISADAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
June 10, 2023

I had to wait two hours for oil change and tire rotation. They didn’t fully honor purchased service agreement. More

by wendysp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zach in Finance
Jun 13, 2023 -

Crain Kia of Conway responded

Wendy, I spoke with you today regarding your services in our Service Department. We will fully honor your Service Maintenance Agreement. I apologize that you couldn't reach our Finance Department with your questions, but please contact me if you have any questions so I can assist you. Thanks, Lesia Morrison Customer Relations Manager Crain KIA of Conway 501.470.7028

June 10, 2023

the consultant was very good at his job and he was very friendly and he seem to do a good job. we were very satified with the survice More

by LAURENETAYLOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeramie york service department
June 08, 2023

Great service with a friendly family atmosphere. , Service desk team is always helpful and friendly More

by bryceward1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Henderson,, Jeremy, York, 5 star
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