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Crain Kia of Conway - Service Center
Conway, AR
861 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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861 Reviews of Crain Kia of Conway - Service Center
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December 05, 2024
They went above and beyond to make sure my car was serviced in a timely manner. Jeremy was very helpful with explaining what I needed serviced in a timely manner. Jeremy was very helpful with explaining what I needed More
by MAREE38655
Verified CustomerEmployees Worked With
December 05, 2024
Everyone was so friendly and helpful. They were able to fit my car into their schedule and finish working on it in a timely manner. They were able to fit my car into their schedule and finish working on it in a timely manner. More
by varnerashley221
Employees Worked With
Johnny Henson
December 03, 2024
My company has bought several cars from this dealership and they never seem to know who we are when we come in for service. We can call and make an appointment and describe issues, then when we get there t and they never seem to know who we are when we come in for service. We can call and make an appointment and describe issues, then when we get there they act like they have no clue why we are there and what needs to be done to the vehicle - it is like there is no communication in the Service Dept. Not to mention their rates for services are higher than other local dealerships (For a Kia?) and they are always up-selling services that are not needed or required. They never seem to remember we have an account established and try to charge our employees when they pick up their car. I also have not forgot they were trying to mark up their prices $5,000 to $8,000 over sticker during the vehicle shortage. More
by MSNOW3
November 28, 2024
Overall this was a great experience. It did not take long and the service was perfect. It did not take long and the service was perfect. More
by metrock0311
November 22, 2024
They were very professional and made sure I was completely satisfied with my car repair. Highly recommend them to friends and family. completely satisfied with my car repair. Highly recommend them to friends and family. More
by steve.beene
November 21, 2024
Needed a part replaced under warranty they got the part ordered but no one called to tell me it was recd and no one tried to schedule the repair I had to be the one to communicate ordered but no one called to tell me it was recd and no one tried to schedule the repair I had to be the one to communicate More
by KEVANS11
Employees Worked With
Delilah
