Crain Kia of Conway - Service Center

I was very happy with this place in Conway and how I was treated with my service. treated with my service. More

From service to parts to sales . . everyone at crain kia is always a joy to be around. Very professional & knowledgeable . Will continue to go here for all of my car needs . . everyone at crain kia is always a joy to be around. Very professional & knowledgeable . Will continue to go here for all of my car needs . More

Rep was friendly and answered questions. Work was done in promised time and car was washed and vacuumed. Work was done in promised time and car was washed and vacuumed. More

We were greeted as soon as we arrived. Delilah was friendly and cheerful. She got some information from us and showed us into the office. Delilah was friendly and cheerful. She got some information from us and showed us into the office. More

My experience was great as alway. Very friendly, clean, comfortable, attentive, helpful and explain things. Very friendly, clean, comfortable, attentive, helpful and explain things. More

I came in for a routine oil change. I was promptly greeted. We discussed what services that I needed. The staff is friendly and efficient. During my wait, I was kept insurgents about I was promptly greeted. We discussed what services that I needed. The staff is friendly and efficient. During my wait, I was kept insurgents about the status of my car. It was quick and professional. More

Everyone was always kind and on top of everything. They were always quick and always kept me informed! They were always quick and always kept me informed! More

They were very attentive to my every need and got me in a 2024 Kia Forte although my credit wasn’t the best. 2024 Kia Forte although my credit wasn’t the best. More

When I called to schedule my service I wanted an ideal of the total price because I was comparing prices against other shops. The overall quote was comparable to what I quoted from another shop and I selecte the total price because I was comparing prices against other shops. The overall quote was comparable to what I quoted from another shop and I selected the dealership due to convenience. I was very specific over the phone to request the total (parts, labor, tax). The final total when I picked up the car was $800 more than what I was quoted. Don’t take a phone quote. Get it in writing. This adds to a long list of issues I’ve had with any Crain service I’ve used. I dread even going in for recalls. I will avoid Crain service in the future when at all possible. More

Friendly and professional staff made my kids and I feel welcome while waiting for my scheduled service to be completed in a timely manner. welcome while waiting for my scheduled service to be completed in a timely manner. More