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Crain Kia of Conway - Service Center

Conway, AR

4.6
838 Reviews

838 Reviews of Crain Kia of Conway - Service Center

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November 14, 2024

Benjamin provided service that was Above and Beyond! Thank you for Excellent Customer Service! Superb! More

by TARAMELLIS67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin- 5 Stars
November 10, 2024

We where satisfied with the speed and promptness of getting our car back. Great job More

by Stephen Wright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin
November 10, 2024

My experience was awesome, very efficient at Crain Kia of Conway . I would go back. More

by cameciaconley554
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
November 06, 2024

The employees are nice and welcoming! Benjamin helped me from start to finish and clearly communicated everything I needed to know about my vehicle. The staff also checked in after the vi More

by jmass16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Floerke
November 06, 2024

Benjamin checked on me frequently, provided updates, and made sure I was taken care of. Great customer service! More

by dw365y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin, Service Advisor
November 06, 2024

You quoted me $1,616. 00 to have my car repaired. I had it done for 350.00 dollars the next day what's wrong with you people you should be ashamed of yourself. More

by x.o.crissy.tinaxo
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Service department
Nov 06, 2024 -

Crain Kia of Conway responded

We quoted you for Factory Parts and Labor consisting of oil gasket and an oil sending unit for your car to be repaired. It is always the customer's choice to get their car serviced where they choose. Good Luck to You with all of your car needs. Lesia Morrison Customer Relations Manager Crain KIA of Conway 501.470.7028

November 05, 2024

Jeramie was so nice to let me come and get my oil changed without an appointment. It was fast and they even washed my car! All the people at Crain KIA are friendly and knowledgeable . Thanks to a super team! More

by KATYHIMMLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeramie
November 05, 2024

Awesome experience, Ben took care of all my questions and I was very happy with the service. More

by PCASTILAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
November 02, 2024

Good people! Clean and comfortable facility! Love the amenities while waiting. They were working short handed and had to make some tough calls with customers an More

by Melody Mierop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
November 02, 2024

The dealership is beautiful, modern, and super-clean. The workers I talked to were very willing to help with any questions. Very polite. I had a question about mood lighting and the manager kindly sh More

by jennyjewl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lesia Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Crain Kia of Conway responded

Thank you for your 5-star Review! We appreciate your business! We Want To Be Your #1 Dealer for Sales & Service! Lesia Morrison Customer Relations Manager Crain KIA of Conway 501.470.7028

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