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Crain Kia of Conway - Service Center

Conway, AR

4.6
882 Reviews

882 Reviews of Crain Kia of Conway - Service Center

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June 20, 2024

The people were all very nice and helpful. They got me in fast and it didn’t take long for them to install the part. More

by TNOVA_1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept did an excellent job
June 19, 2024

I was greeted with smiles and a friendly smile. The service clerk was able to check me in immediately and gave me an accurate wait time. I was impressed. More

by trguenther21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Peck
June 19, 2024

I love the Crain Kia of Conway dealership. I have always been provided exceptional service there. Also knowing that my vehicle is being taken care of by individuals that work for the same make More

by KAYLAEARNEST
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky in Service Dept.
June 18, 2024

Very nice and did everything in an orderly fashion. Got my service very quick too More

by kendrickfreddy125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lamar
June 18, 2024

They have always taken care of me and my car. I wouldn’t trust anyone else. Everyone there is very nice, but Delilah Dover is my star. More

by gavinsnan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone in the service department has been very kind.
June 16, 2024

Ricky Reynolds went above and beyond in trying to help resolve my issues. All of the staff is very friendly and helpful. More

by pdlaffoon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Reynolds
June 12, 2024

Service was prompt and I was kept informed along the way. I was offered popcorn and water. Some staff came along and talked with me so it wasn’t so boring waiting. I was informed on next service and addition More

by dustin.mabbitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermaine
June 12, 2024

NICE PLACE NICE PEOPLE FAST WORK Jeremy was excellent but I hate questionnaires that require a paragraph. For future reference. More

by creelpaulw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeremy york
June 11, 2024

Once again Delilah and the Crain Kia if Conway service team were all amazing! A+ experience More

by rustyrussell81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Delilah Dover
June 10, 2024

I would say Thank You, Mr. Johnny, manager of Crain KIA’s service department for returning my call and addressing my concerns. He said moving forward I will be getting updates More

by mdbosita05
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Johnny
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