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Crain Kia of Conway - Service Center

Conway, AR

4.6
839 Reviews

839 Reviews of Crain Kia of Conway - Service Center

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May 14, 2024

Although it did take longer than expected, the issue was resolved. My service representative kept me updated on the work being done. More

by BARNES.TIMOTHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
May 12, 2024

The team at Crain Kia of Conway took care of me as fast as they could and made me comfortable in the meantime! More

by maryrowe16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeramie and Deliah
May 11, 2024

Great customer service! We were in and out. I couldn’t thank them anymore! They were great. More

by Emmablack06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
May 03, 2024

All personnel were extremely kind, courteous and professional. Tommy Moore gave me an option to keep my vehicle and refinance, reducing my payment by $200.00 per month. More

by sheila.hudon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2024

Asked to confirm my appointment multiple times, which is very annoying. Walked in to manage being passive aggressive to another paying customer. The oil change was timely. After service get harassed to do t More

by jasmine_wilhelm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maleek Dotson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2024

Everything was fine, the salesmen I worked with were very helpful. Appreciated the genuine effort. More

by NG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quinn Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Tye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alicia Trice
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2024

Jeramie in the service department is always very helpful and personable to work with. The service was quick. More

by windym12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeramie York
April 11, 2024

THE GREATEST SERVICE TEAM ASK FOR DELILAH SHE WILL GET YOU BACK ON THE ROAD IN NO TIME! More

by TOMMY MOORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DELILAH
April 08, 2024

Did not top off windshield cleaner so what other things were missing grease fittings? Because windshield cleaner was empty not hard to miss I wasn’t ask about tire rotation More

by gail59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Apr 09, 2024 -

Crain Kia of Conway responded

We apologize for not filling your washer fluid in your vehicle. Please stop by our Service Department at your convenience so we can take care of this for you. If you have any questions, please contact me. Lesia Morrison Customer Relations Manager Crain KIA of Conway 501.470.7028

April 07, 2024

Best time there. Not much waiting friendly people. No pressure for anything. Washed my car. Very nice More

by shelia74m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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