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Crain Kia of Conway - Service Center

Conway, AR

4.6
882 Reviews

882 Reviews of Crain Kia of Conway - Service Center

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August 15, 2024

Nice waiting area for service center. Not too bad of a wait time for oil change and tire rotation. Very nice and friendly employees in the service department. More

by skpierce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeramie
August 14, 2024

I found a part in my glove box that was not returned to it's proper place. I am starting to question if I should have paid for any work your dealership did on my car. More

by 345jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service
August 13, 2024

They did a great job. They were timely and got me on the road quickly. More

by marskat2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance
August 13, 2024

Crain Kia in conway is awesome very pleasant and friendly people. I highly recommend them. More

by suefoster310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeramie York
August 08, 2024

My service coordinator was very professional and efficient. My shuttle driver was also professional and kind. Very good experience! More

by medempsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delilah
August 05, 2024

Everyone there made my experience an amazing one! Love my Jeep!! Thank you so much More

by sjsmith.ise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gilmore
3.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Martin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marketing Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lesia Morrison
4.0
This rating includes all reviews, with more weight given to recent reviews.
Quinn Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Harrison
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2024

Jeramie did a great job! He really took care of us with updates all of the way through the service repairs. More

by italiano52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeramie York
August 01, 2024

The staff was very friendly! They were able to get me in quickly before I was scheduled to leave for vacation. I also like the fact that they didn't try to upsell me on any prod More

by rdunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2024

Outstanding! The best service experience I have had at any dealership. Cream of the crop! The best! More

by sse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lesia Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeramie York
Jul 31, 2024 -

Crain Kia of Conway responded

Thank You for the 5 Star Review! We Love Our Customers!! If you have any questions, please contact me. Thanks, Lesia Morrison Customer Relations Manager Crain KIA of Conway 501.470.7028

July 31, 2024

Pleased with the Crain Kia from the sales staff to definitely the service department for fixing my Soul so when I stop at a light the motor stops and when I leave it starts back getting four miles to More

by steveharrel15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The entire staff from sales to service...
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