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Crain Kia of Conway - Service Center
Conway, AR
839 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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839 Reviews of Crain Kia of Conway - Service Center
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July 11, 2024
It was a tough process for us. We came in to get a recall accomplished and set an appointment told us it would be a couple hours and it took three days to get the part and get it We came in to get a recall accomplished and set an appointment told us it would be a couple hours and it took three days to get the part and get it fixed. I think that the people making the appointment for recalls should make sure that the location has the part. It was a frustrating process because we live 30 minutes away from the dealership and had to make several trips to get this done. Sorry for this review not being positive just think something should be done about the communication breakdown. More
by cakesbyjanan
Verified CustomerEmployees Worked With
Not sure the name of person worked with because we talked to several people along the way
June 30, 2024
The service department was cordial and helpful. I was most satisfied with my service experience. I was most satisfied with my service experience. More
by bmcspadden
Employees Worked With
June 30, 2024
Service is always excellent at crain kia of Conway. The staff is awesome and the service manager does a wonderful job. Great people , great place ! The staff is awesome and the service manager does a wonderful job. Great people , great place ! More
by DDOVER27
Employees Worked With
Other Employees :
Andrew Peck
June 30, 2024
Very friendly and awesome customer service… fast and efficient, the service manager spoke about our warranty as well efficient, the service manager spoke about our warranty as well More
by phil.blaylock
June 30, 2024
Great service! The waiting area was the best they had refreshments and bottled water and snack to keep you occupied! They also had computers available too so you ca The waiting area was the best they had refreshments and bottled water and snack to keep you occupied! They also had computers available too so you can surf the web while you wait! More
by eamong196
Employees Worked With
Service Department not sure what her name was
