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Crain Kia of Conway - Service Center
Conway, AR
838 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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838 Reviews of Crain Kia of Conway - Service Center
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July 23, 2024
Great experience, The oil change and tire rotation was performed expediently so I could be on my way. Delilah provided outstanding customer service and was very friendly. performed expediently so I could be on my way. Delilah provided outstanding customer service and was very friendly. More
by Tom
Verified CustomerEmployees Worked With
Delilah
July 21, 2024
The people are what make this dealership great from sales to service. We have bought two vehicles from them and they have serviced more than that. to service. We have bought two vehicles from them and they have serviced more than that. More
by Heylo2u
July 19, 2024
This was another poor experience with the service department. We continue to have feelings of distrust when dealing with Crain Kia Conway Service Department. We are at a point that we will not be ret department. We continue to have feelings of distrust when dealing with Crain Kia Conway Service Department. We are at a point that we will not be returning to Kia and will not purchase or recommend these purchasing a Kia. More
by lahoggard
Employees Worked With
Service Departmemt
July 17, 2024
Great service! Jeremie took care of me, his customer service is as phenomenal!!! Will definitely be back Jeremie took care of me, his customer service is as phenomenal!!! Will definitely be back More
by amandabarnett101
July 16, 2024
The staff is friendly and helpful. They let me know what work will be needed my next oil change also. They let me know what work will be needed my next oil change also. More
by POWELLDEANE06
Employees Worked With
July 11, 2024
It was a tough process for us. We came in to get a recall accomplished and set an appointment told us it would be a couple hours and it took three days to get the part and get it We came in to get a recall accomplished and set an appointment told us it would be a couple hours and it took three days to get the part and get it fixed. I think that the people making the appointment for recalls should make sure that the location has the part. It was a frustrating process because we live 30 minutes away from the dealership and had to make several trips to get this done. Sorry for this review not being positive just think something should be done about the communication breakdown. More
by cakesbyjanan
Employees Worked With
Not sure the name of person worked with because we talked to several people along the way
