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Crain Kia of Conway

Conway, AR

4.8
1,995 Reviews
If you're looking for a great Kia dealership in Conway, Arkansas, then look no further than Crain Kia of Conway. Our selection of new and used Kia cars, vans, and SUVs is sure to have something for every customer. The Kia Rio sedan has sporty handling, sleek build, and an upscale interior, making it the perfect vehicle to commute around town. The ever-popular Kia Sorento is known for its striking appearance, comfortable cabin, and affordability, making it the perfect SUV for the whole family. Finally, the Kia Optima is the all-around sedan, with plenty of features, stylish details, and personality. See for yourself by coming into Crain Kia of Conway today and test-driving one for yourself!
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810 South Amity Road

Conway, AR

72032

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Showing 1,995 reviews

December 05, 2024

They are liars and cheats do not buy car from here tell you one thing and do another More

by ptown560
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rusty Russell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Crain Kia of Conway responded

Mr. Otis Sanders, you purchased a 2020 Chevrolet Tahoe on 12-3-24. You chose this car off our lot and then was unhappy because it didn't have electric start. We demonstrated Excellent Customer service by delivering the vehicle to you and tried every way to accommodate you with this Sale. We appreciate your business. Thanks, Lesia Morrison Customer Relations Manager Crain KIA of Conway 501.470.7028 lesiamorrison@crainteam.net

December 05, 2024

They were quick to understand my needs and desires. They did not pressure me to purchase any particular vehicle but let me lead the way. More

by ADAM.HITCHCOCK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keenan Veasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2024

Everyone was so friendly and helpful. They were able to fit my car into their schedule and finish working on it in a timely manner. More

by varnerashley221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Henson
December 04, 2024

Very good service I told them what I wanted. He came with many options and got what I wanted. More

by jessica_coleman_2004
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lesia Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lamar Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2024

Very good people to deal with, Very satisfied with the deal I got , would reccommend to others More

by BRITTNE7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alicia Trice
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2024

Crain Kia of Conway is the place to go for all your new and used vehicle needs. Their Sales Consultants are very friendly, and you can’t beat Crain Kia of Conway prices. More

by Deano
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Paine
December 03, 2024

My company has bought several cars from this dealership and they never seem to know who we are when we come in for service. We can call and make an appointment and describe issues, then when we get there t More

by MSNOW3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Gilmore
4.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Martin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Quinn Owens
4.0
This rating includes all reviews, with more weight given to recent reviews.
Demetrius Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Crain Kia of Conway responded

Mr. Snowden, we thank you for purchasing several cars from Crain KIA of Conway and we want to be your Service Center. We currently outsource our scheduling and will continue through December 2024. After December, we will begin scheduling all of our customers needs and hopefully you will see the communication issue resolved. We will continue to offer you KIA Recommended Services for your vehicles as required by KIA. Mark Rowe brings all of the cars into our Service Department and the Advisor is Jeramie. He is very aware of Douglas Companies cars that receive maintenance and that they apply to the Douglas Companies Account. We appreciate your business and if you need to schedule service visits, please contact our Scheduling Department at 501.658.2014 or 501.428.2656. Thanks, Lesia Morrison Customer Relations Manager Crain KIA of Conway 501.470.7028 lesiamorrison@crainteam.net

December 02, 2024

Excellent service from the time I walked in the front door until I left with my new Kia soltas. More

by Teena Cates
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quinn Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2024

Maleek is a great person to work with. He made the process of buying my new car so easy! More

by JEMARIEASMITH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maleek Dotson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2024

Was great about letting you know what was going on. And very friendly. And saved me from having to come back ahain More

by DESHAE.DAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeromy
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