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Crain Kia of Conway

Conway, AR

4.8
1,949 Reviews
If you're looking for a great Kia dealership in Conway, Arkansas, then look no further than Crain Kia of Conway. Our selection of new and used Kia cars, vans, and SUVs is sure to have something for every customer. The Kia Rio sedan has sporty handling, sleek build, and an upscale interior, making it the perfect vehicle to commute around town. The ever-popular Kia Sorento is known for its striking appearance, comfortable cabin, and affordability, making it the perfect SUV for the whole family. Finally, the Kia Optima is the all-around sedan, with plenty of features, stylish details, and personality. See for yourself by coming into Crain Kia of Conway today and test-driving one for yourself!
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810 South Amity Road

Conway, AR

72032

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Showing 1,949 reviews

November 06, 2024

Benjamin checked on me frequently, provided updates, and made sure I was taken care of. Great customer service! More

by dw365y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin, Service Advisor
November 06, 2024

You quoted me $1,616. 00 to have my car repaired. I had it done for 350.00 dollars the next day what's wrong with you people you should be ashamed of yourself. More

by x.o.crissy.tinaxo
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Service department
Nov 06, 2024 -

Crain Kia of Conway responded

We quoted you for Factory Parts and Labor consisting of oil gasket and an oil sending unit for your car to be repaired. It is always the customer's choice to get their car serviced where they choose. Good Luck to You with all of your car needs. Lesia Morrison Customer Relations Manager Crain KIA of Conway 501.470.7028

November 05, 2024

Jeramie was so nice to let me come and get my oil changed without an appointment. It was fast and they even washed my car! All the people at Crain KIA are friendly and knowledgeable . Thanks to a super team! More

by KATYHIMMLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeramie
November 05, 2024

Awesome experience, Ben took care of all my questions and I was very happy with the service. More

by PCASTILAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
November 04, 2024

Excellent everything was perfect and the dealer was honest and got me what I needed More

by TOMMIEGEANSMITHJR1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Micah Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2024

Deal was fast pace, didn’t have clear understanding about the down paper, thank you More

by deepearson47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Martin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Quinn Owens
4.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Harrison
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2024

Great experience! This is my second new car from this dealership! Extremely helpful staff that listen to your needs to get you in your perfect ride. More

by MINDYG5587
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marketing Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lamar Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2024

The dealership is beautiful, modern, and super-clean. The workers I talked to were very willing to help with any questions. Very polite. I had a question about mood lighting and the manager kindly sh More

by jennyjewl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lesia Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Crain Kia of Conway responded

Thank you for your 5-star Review! We appreciate your business! We Want To Be Your #1 Dealer for Sales & Service! Lesia Morrison Customer Relations Manager Crain KIA of Conway 501.470.7028

November 02, 2024

Great customer service, everything went smoothly. It did not take long to do the paperwork. More

by KIEARRALVINCENT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quinn Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lamar Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2024

Good people! Clean and comfortable facility! Love the amenities while waiting. They were working short handed and had to make some tough calls with customers an More

by Melody Mierop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
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