Crain Kia of Conway
Conway, AR
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Never received the car want the 500 I put down back Never had such a bad experience just send me my money had such a bad experience just send me my money More
Alicia was fantastic to work with, making the entire process smooth and stress-free. The car dealership went above and beyond to ensure we got the car we wanted, even arranging to bring it down from a d process smooth and stress-free. The car dealership went above and beyond to ensure we got the car we wanted, even arranging to bring it down from a different dealer the very next day, which was a Sunday—their day off. Alicia meticulously guided us through the car's features and assisted in setting up our profiles. Throughout the process, we never felt any pressure, just straightforward and exceptional service. More
I was immediately helped and showed around since it was my first time at this dealership and the service was done pretty quick and I was happy my first time at this dealership and the service was done pretty quick and I was happy More
Mikah was excellent to work with. He was knowledgeable and helpful and took time to make sure we were satisfied and happy. He was knowledgeable and helpful and took time to make sure we were satisfied and happy. More
Everything went fine and I signed all the paperwork Saturday. I got a call Thursday saying that there was a problem on financing. They messed up on the paperwork sent to finance and never took responsi Saturday. I got a call Thursday saying that there was a problem on financing. They messed up on the paperwork sent to finance and never took responsibility for puttting my wife’s 2019 equinox as the trade when all the paperwork was clear that I was trading in a 2016 Ram. The paperwork I signed had the Ram but somehow they pulled the equinox and put it on the paperwork sent out to the bank. The inquiries impacted my credit score. I brought back their truck and traded mine at another dealer. I will not do any business with them anymore. More
Alicia was great, fast service, and super friendly. I would recommend HER to my friends and family. I would recommend HER to my friends and family. More
Jared and the entire staff, especially the finance department, provided an easy and painless experience. They had the exact vehicle i was looking for and I couldn't be happier with my new Kia. I would department, provided an easy and painless experience. They had the exact vehicle i was looking for and I couldn't be happier with my new Kia. I would highly recommend Crain Kia of Conway! More
They went above and beyond to make sure my car was serviced in a timely manner. Jeremy was very helpful with explaining what I needed serviced in a timely manner. Jeremy was very helpful with explaining what I needed More