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Crain Kia of Conway

Conway, AR

4.8
2,184 Reviews
If you're looking for a great Kia dealership in Conway, Arkansas, then look no further than Crain Kia of Conway. Our selection of new and used Kia cars, vans, and SUVs is sure to have something for every customer. The Kia Rio sedan has sporty handling, sleek build, and an upscale interior, making it the perfect vehicle to commute around town. The ever-popular Kia Sorento is known for its striking appearance, comfortable cabin, and affordability, making it the perfect SUV for the whole family. Finally, the Kia Optima is the all-around sedan, with plenty of features, stylish details, and personality. See for yourself by coming into Crain Kia of Conway today and test-driving one for yourself!
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810 South Amity Road

Conway, AR

72032

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Showing 2,184 reviews

April 15, 2025

Absolutely fantastic experience! The staff was friendly, knowledgeable, and made the entire car-buying process seamless. Highly recommend! More

by JDD
Recommend Dealer
Yes
Employees Worked With
Maleek Dotson
5.0
This rating includes all reviews, with more weight given to recent reviews.
TIMOTHY REYNOLDS
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2025

Service was quick and effortless. The workers I encountered were polite and able to answer my questions and give me information before I even asked. Very nice area to sit and wait aro More

by KYANN2002H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeramie
April 15, 2025

They made buying a vehicle over the phone very easy. Once I got to the dealership everyone was very nice and helpful. More

by kyra.gardner08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ANDREW MURRAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
ADAM TURNBULL
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2025

Service was prompt, courteous and done correctly. Jeramie was the service manager, and he was efficient, friendly, professional and made sure everything was handled properly. More

by SJWIESE1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeramie in the Service Department
April 13, 2025

My service was fine, but it annoys me that they offer deals and discounts in exchange for five star ratings. It makes the ratings meaningless. More

by PITMANGVOICE
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department-Jeramie
April 13, 2025

The service went great I got an oil change and tire rotation and I was in and out of there in no time! The coffee was good too! More

by MITCHELLTREY292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeramie York
April 13, 2025

Crain Kia of Conway is a great location for my family and is a nice facility. The service advisor was very friendly and helped me to understand everything from the necessary to the recommended for the longev More

by bbryant7504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeramie York
April 13, 2025

I love Crain overall. However, there is one person in the service department who creeps me out! More

by KRISTYHOLMES0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ANDREW PECK
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2025

the part that was needed wasn’t there even though i had this appointment for 3-4 weeks and the staff didn’t apologize or even admit the mistake. one woman did call the sherwood dealership to see if they h More

by sharonbeen
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
don’t recall
Apr 14, 2025 -

Crain Kia of Conway responded

We apologize for the misunderstanding of your Recall part. When we have a Recall of the HECU Fuse, sometimes an inspection is required before the part can be ordered. Also, our Parts Department doesn't have all of the Fuse's for each vehicle. Therefore, we had to order your part and it has arrived at our Dealership. I tried to call you today but no one answered the phone. Please contact Eddie to schedule your appointment 501.470.7047 to have your fuse installed. Thanks, Lesia Morrison Customer Relations Manager Crain KIA of Conway 501.470.7028 lesiamorrison@crainteam.net

April 12, 2025

Lamar Liston to what I wanted and help me find the perfect ride and help me get my payment manageable More

by SAMANTHA.SMITH4194
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lamar Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.