Crain Kia of Conway

It’s a wonderful experience! Can’t wait for my next experience! I’m going to tell the world about y’all! Can’t wait for my next experience! I’m going to tell the world about y’all! More

Justin was wonderful. I will recommend Crain Kia to my friends. Everyone was so nice and pleasant. I will recommend Crain Kia to my friends. Everyone was so nice and pleasant. More

Great experience all the way around! ! Very friendly people and very helpful. Don't regret our decision all all!! ! Very friendly people and very helpful. Don't regret our decision all all!! More

Alicia was phenomenal. Best car buying experience we have ever had in the 18 years we have been married. She was extremely nice, prompt, answered all Our questions and help Best car buying experience we have ever had in the 18 years we have been married. She was extremely nice, prompt, answered all Our questions and helped our daughter set everything up on her phone and in the car. We drover a little over 2 hours to buy from y’all just because of her. When we got to the dealership, she had the car detailed, full of gas, and ready to go. All we had to do was sign papers. Quinn was also fabulous. Quick and easy signing process signing all the paperwork. No complaints at all. We will certainly be back. Hopefully sooner rather than later. More

The service center does a poor job of communicating with it’s customers and I called over 5 times and was told every time service agent was out and would call back which never happened had to go to the cent it’s customers and I called over 5 times and was told every time service agent was out and would call back which never happened had to go to the center to get any answers and no one still acted like they knew anything overall I wouldn’t recommend anyone to that service center nor will I use them again I’ve been in the automotive business for years and have never dealt with such poor business when it comes to customers and communication with them and the service agent there is very unprofessional in my point of view More

Great service and easy to deal with. Defiantly recommend this dealership. Looking forward to doing more business here. Defiantly recommend this dealership. Looking forward to doing more business here. More

Great customer service. Everyone was really nice and helpful. I will definitely recommend them to everyone. Everyone was really nice and helpful. I will definitely recommend them to everyone. More

Took my vehicle in for diagnosis and possible repair. Asked service advisor if the $150 fee for diagnosis would go towards repair if chosen to do it. He said yes. It took 3 days to even get someone to lo Asked service advisor if the $150 fee for diagnosis would go towards repair if chosen to do it. He said yes. It took 3 days to even get someone to look at my vehicle. What’s the point of an appointment then? Called and quoted me $1750. Seemed very expensive and he did not take off the $150. Called and asked him to fix price and get me a total out the door with tax. He said he would call me back. He never did and when I called him back he forgot to get me price. When he called me back price was $200 more expensive than it was before taking the $150 off. Local place in town quoted $800 for same repair. Price gouging and manipulation at its finest. More

Crain KIA in Conway is always a great experience the service despartme t is client focused. thanks guys service despartme t is client focused. thanks guys More

I had very pleasant experience with Rusty and Crain Kia. I had some questions about the vehicle I was purchasing, Rusty was able to answer all of my questions and put my mind at ease explaining to me the de I had some questions about the vehicle I was purchasing, Rusty was able to answer all of my questions and put my mind at ease explaining to me the details of the purchase and the vehicle. Rusty was very kind and helpful and patient with some of my doubts. I would highly recommend Rusty to anybody wanting to purchase a vehicle. All of the people I talked to at Crain Kia was very helpful and courteous. The sales , financing and service procedure were great. More