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Crain Kia of Conway
Conway, AR
1,953 Reviews
If you're looking for a great Kia dealership in Conway, Arkansas, then look no further than Crain Kia of Conway. Our selection of new and used Kia cars, vans, and SUVs is sure to have something for every customer. The Kia Rio sedan has sporty handling, sleek build, and an upscale interior, making it the perfect vehicle to commute around town. The ever-popular Kia Sorento is known for its striking appearance, comfortable cabin, and affordability, making it the perfect SUV for the whole family. Finally, the Kia Optima is the all-around sedan, with plenty of features, stylish details, and personality. See for yourself by coming into Crain Kia of Conway today and test-driving one for yourself!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,953 reviews
July 21, 2019
Great was alot better then other Kia dealerships around Awesome fast and detail oriented service. I have been to dealerships across the country and so far by far this one is the best. Awesome job Awesome fast and detail oriented service. I have been to dealerships across the country and so far by far this one is the best. Awesome job More
by Brian Schuchmann
Verified CustomerEmployees Worked With
Forget his name but he was the service guy from california
July 20, 2019
Great customer service I went in for a routine oil change and it was a delightful experience! Everyone was so friendly, the service was fast, and my car was clean when I got I went in for a routine oil change and it was a delightful experience! Everyone was so friendly, the service was fast, and my car was clean when I got it back! Couldn’t be happier! I cannot remember the gentleman’s name that helped me, but he said he was new and he was amazing! More
by Ashton
Employees Worked With
Jason Pearson
July 20, 2019
Horrible Customer Service I sat at the center for two hours during an oil change and had to ask someone about new tires that they were supposed to ask about my preference on. I I sat at the center for two hours during an oil change and had to ask someone about new tires that they were supposed to ask about my preference on. I asked questions about the two different models of tires and no one could give me an answer. I left with no new tires and almost 3 hours wasted on just an ordinary oil change/tire rotation. Worst customer service I’ve ever had from there. More
by BREANNANRICHARDS
Employees Worked With
N/A
July 19, 2019
Great Service I bought my vehicles mainly because of the service I get at each visit. So easy to work with - they know my time is valuable - and I appreciate that. I bought my vehicles mainly because of the service I get at each visit. So easy to work with - they know my time is valuable - and I appreciate that. More
by rnlroberson
Employees Worked With
Did not get name
July 17, 2019
Awesome experience Excellent customer service and an awesome experience they definitely take care of their customers. I would definitely recommend sales and service to Excellent customer service and an awesome experience they definitely take care of their customers. I would definitely recommend sales and service to all my family and friends More
by STONEYJACKSON4J
Employees Worked With
Todd James
July 17, 2019
Wonderful experience Bridgette was very helpful and did a great job answering any questions I had. I will keep my business with Crain Kia. I appreciate all the help and I Bridgette was very helpful and did a great job answering any questions I had. I will keep my business with Crain Kia. I appreciate all the help and I am highly satisfied with my purchase! More
by Mdanley
Employees Worked With
Bridgette Ratton, Jason Beyerlein
July 15, 2019
Wonderful experience for a first time buyer Buying through Crain Kia of Conway was such an easy choice. Everybody at the dealership between the sales staff and finance was friendly, knowledge an Buying through Crain Kia of Conway was such an easy choice. Everybody at the dealership between the sales staff and finance was friendly, knowledge and helpful. Autumn Gerlinger is hands down the easiest person to help you purchase a vehicle, especially if it's your first! She had patience with me and did her absolute best to make my dream car happen. I look forward to returning to this dealership when I'm ready for my next vehicle! More
by Saran214
Employees Worked With
Autumn Gerlinger, Todd James
July 15, 2019
Quick & Convenient Top 3 reasons for going to Crain Kia Service dept: There are money saving coupons online, They vacuum and wash your vehicle for you, Free popcorn whil Top 3 reasons for going to Crain Kia Service dept: There are money saving coupons online, They vacuum and wash your vehicle for you, Free popcorn while you wait! :) More
by CTownsley
Employees Worked With
July 14, 2019
Waited 2.5 hours I had an appointment for an oil change at 10:30am. I arrive at 10:25am and the service, an oil change, took 2.5 hours. I watched 5 people who came in I had an appointment for an oil change at 10:30am. I arrive at 10:25am and the service, an oil change, took 2.5 hours. I watched 5 people who came in after me, check-in, got the service done, and received their cars back. I left Crain-Kia at 1:05pm. UNACCEPTABLE!! More
by octavis2
Employees Worked With
Jessica
July 14, 2019
Srevice Very neat and clean. Very friendly people here. I bought my car here and drive 2 hours one way to get the service done here. They're that good! Very neat and clean. Very friendly people here. I bought my car here and drive 2 hours one way to get the service done here. They're that good! More
by lereli123
