Crain Kia of Conway

They was very nice and helped me and let me know what was wrong with my window and the price. They also understood that I would have to wait to get it fixed was wrong with my window and the price. They also understood that I would have to wait to get it fixed More

Anthony was awesome as always! Got me in and out quick. Will always do business with Crain Kia Conway as long as the service is that I get 5 star! Thanks again Will always do business with Crain Kia Conway as long as the service is that I get 5 star! Thanks again More

Clean fast knowledgable. Had a great experience done exactly what they said they would great people and great staff inside and out they cut no shortcuts exactly what they said they would great people and great staff inside and out they cut no shortcuts More

Crain Kia always does a great job! Have used them for 3 years and have never had an issue they didn’t handle well. I would definitely recommend their service department. years and have never had an issue they didn’t handle well. I would definitely recommend their service department. More

He is always helpful when we get our Kia serviced. Always addresses my concerns and goes above and beyond his duties. He should be recognized! addresses my concerns and goes above and beyond his duties. He should be recognized! More

Great team, Andrew did a great job for me. Greetings when you drive in, and a cleaned and repaired car when you leave. Thanks everyone. you drive in, and a cleaned and repaired car when you leave. Thanks everyone. More

Everytime I come, it’s always fast, convenient, & informative. I never have had to wait longer than expected & without me asking they always wash my car & sometimes vacuum (depending on if they’re re informative. I never have had to wait longer than expected & without me asking they always wash my car & sometimes vacuum (depending on if they’re really busy). They’re website always has coupons. More

pick up and delivery serivce is Great Thanks for offering pick up and delivery service for oil changes, that make it convenient. Andrew was helpful and we will continue to have our car se Thanks for offering pick up and delivery service for oil changes, that make it convenient. Andrew was helpful and we will continue to have our car serviced at this location. More

efficient needed 7500 mile service. service man was efficient, pleasant , had on gloves(coronavirus). i waited in lobby about 90 minutes as he had predicted. so needed 7500 mile service. service man was efficient, pleasant , had on gloves(coronavirus). i waited in lobby about 90 minutes as he had predicted. some coffee would have been nice. More

I was sold a faulty vehicle that had a transmission malfunction within the first two weeks after purchasing it!!i put $5k down on the vehicle and the dealership refused to refund my money !!i wouldn’t malfunction within the first two weeks after purchasing it!!i put $5k down on the vehicle and the dealership refused to refund my money !!i wouldn’t buy or recommend anyone to buy a bag of chips from Crain Kia of Conway,Ar!!great service up until you sign on the dotted line and afterwards your stuck!!service managers and sales staff are just out to get your money!!take your business elsewhere because they are straight up crooks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!the vehicle I purchased had to go over to Crain dodge in Conway where they told me it would be 3-6 months to repair the valve body!!i had to call and check every few days because the service department and the dodge dealership had an attitude because they weren’t making any money for servicing my vehicle!!strangely I received a phone call after my car was in the shop for a month and was told my vehicle was ready for pickup...but I’d already traded the vehicle on another car at a different dealership!!long story short, “CRAIN KIA,Conway Ar”!!!!!!SUCKS!!!!! More