Crain Kia of Conway

Everytime I come, it’s always fast, convenient, & informative. I never have had to wait longer than expected & without me asking they always wash my car & sometimes vacuum (depending on if they’re re informative. I never have had to wait longer than expected & without me asking they always wash my car & sometimes vacuum (depending on if they’re really busy). They’re website always has coupons. More

pick up and delivery serivce is Great Thanks for offering pick up and delivery service for oil changes, that make it convenient. Andrew was helpful and we will continue to have our car se Thanks for offering pick up and delivery service for oil changes, that make it convenient. Andrew was helpful and we will continue to have our car serviced at this location. More

efficient needed 7500 mile service. service man was efficient, pleasant , had on gloves(coronavirus). i waited in lobby about 90 minutes as he had predicted. so needed 7500 mile service. service man was efficient, pleasant , had on gloves(coronavirus). i waited in lobby about 90 minutes as he had predicted. some coffee would have been nice. More

I was sold a faulty vehicle that had a transmission malfunction within the first two weeks after purchasing it!!i put $5k down on the vehicle and the dealership refused to refund my money !!i wouldn’t malfunction within the first two weeks after purchasing it!!i put $5k down on the vehicle and the dealership refused to refund my money !!i wouldn’t buy or recommend anyone to buy a bag of chips from Crain Kia of Conway,Ar!!great service up until you sign on the dotted line and afterwards your stuck!!service managers and sales staff are just out to get your money!!take your business elsewhere because they are straight up crooks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!the vehicle I purchased had to go over to Crain dodge in Conway where they told me it would be 3-6 months to repair the valve body!!i had to call and check every few days because the service department and the dodge dealership had an attitude because they weren’t making any money for servicing my vehicle!!strangely I received a phone call after my car was in the shop for a month and was told my vehicle was ready for pickup...but I’d already traded the vehicle on another car at a different dealership!!long story short, “CRAIN KIA,Conway Ar”!!!!!!SUCKS!!!!! More

In & out quick Made an appt. on phone and the service folks were ready when I got there. Very courteous and professional. No hard sell on any extra stuff, just did t Made an appt. on phone and the service folks were ready when I got there. Very courteous and professional. No hard sell on any extra stuff, just did the job and out the door. Thank you. More

The service was very swift and efficient! They were very knowledgeable, explained everything so that I understood and they even washed and vacuumed my car. knowledgeable, explained everything so that I understood and they even washed and vacuumed my car. More

I would have given 5 stars but they didn't clean my dash part after installing a new windshield. It's dirty and still has debris from the install on it. The WI,shield was also a little dirty. Otherwise ever part after installing a new windshield. It's dirty and still has debris from the install on it. The WI,shield was also a little dirty. Otherwise everyone was very nice. Windshield looks great! More

Oil change and tire rotation Andrew greeted us with a smile, and how can we help you. The oil change and tire rotation were completed in a timely manner. I had bought the oil ch Andrew greeted us with a smile, and how can we help you. The oil change and tire rotation were completed in a timely manner. I had bought the oil changes along with the van last May. I was surprised about the new oil kit that is recommended with every other oil change for $60.00. I had never heard of that. So I was not expecting to have to pay for anything on this visit. More

Services and Rattle-check I took my car in for the 60k service and they took the time to go through each piece of it and let me know the cost up front. Additionally I gave t I took my car in for the 60k service and they took the time to go through each piece of it and let me know the cost up front. Additionally I gave them a vague description of a troubling rattle-sound that my car was occasionally making and they tracked it down and were able to handle that in addition to my 60k service (which wasn't small). They kept me up to date at all times on the cost and time my services would take. More

It was easy and enjoyable! Josh, Aaron and Bryce took excellent care of us purchasing our new 2017 Acadia. I told Josh exactly what we wanted and he found it right away! They we Josh, Aaron and Bryce took excellent care of us purchasing our new 2017 Acadia. I told Josh exactly what we wanted and he found it right away! They were all awesome to work with! More