Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crain Kia of Conway
Conway, AR
2,027 Reviews
If you're looking for a great Kia dealership in Conway, Arkansas, then look no further than Crain Kia of Conway. Our selection of new and used Kia cars, vans, and SUVs is sure to have something for every customer. The Kia Rio sedan has sporty handling, sleek build, and an upscale interior, making it the perfect vehicle to commute around town. The ever-popular Kia Sorento is known for its striking appearance, comfortable cabin, and affordability, making it the perfect SUV for the whole family. Finally, the Kia Optima is the all-around sedan, with plenty of features, stylish details, and personality. See for yourself by coming into Crain Kia of Conway today and test-driving one for yourself!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 2,027 reviews
August 01, 2020
Good thing it was a free service that was already agreed on in my vehicle purchase. Otherwise trying to charge $77 for an oil change and tire rotation is a little outlandish. Nope, didn’t get a wash, vacu on in my vehicle purchase. Otherwise trying to charge $77 for an oil change and tire rotation is a little outlandish. Nope, didn’t get a wash, vacuum, or anything but pickup and delivery that I basically had to press for. More
by swanman1975
Verified CustomerEmployees Worked With
Don’t recall
July 29, 2020
Oil change This was the quickest I have been in and out for an oil change and I really appreciated the service. My appointment was at 4. I arrived at 3:55 and This was the quickest I have been in and out for an oil change and I really appreciated the service. My appointment was at 4. I arrived at 3:55 and I was pulling out with my car at 4:40. More
by THERMAN
Employees Worked With
I do not know the name of the guy that assisted but he was professional and friendly
July 29, 2020
Amazing service! Very fast and very clean service department! The service manager Lee Allen takes care of all of my maintenance needs every trip in! department! The service manager Lee Allen takes care of all of my maintenance needs every trip in! More
by ANDREWBENGSTON90
Employees Worked With
Bridgette Ratton, Dylan Hayford, Kirk Hudspeth, Al Moats
July 24, 2020
Robert Great place to do Business very easy to work with and a great crew of guys and gals!! would gladly recommend them for any repairs or services. Great place to do Business very easy to work with and a great crew of guys and gals!! would gladly recommend them for any repairs or services. More
by PRESTENJAMES
Employees Worked With
Al Moats
July 19, 2020
Excellent experience for service for oil change, tire rotation, and check up. Service was completed in one hour and advisor kept me informed about what to expect. rotation, and check up. Service was completed in one hour and advisor kept me informed about what to expect. More
by BearAlum
Employees Worked With
Ashley Young
July 10, 2020
Great place and people Did the job in a friendly and timely manner. I liked that they also washed and vacuumed my car. Thank you very much timely manner. I liked that they also washed and vacuumed my car. Thank you very much More
by KDMCNABB
Employees Worked With
Did not get any names
July 09, 2020
Super fast service performing oil change. Complimentary car wash and air freshener. Service department personnel are super friendly and everyone was wearing a mask. Two thumbs up.👍 car wash and air freshener. Service department personnel are super friendly and everyone was wearing a mask. Two thumbs up.👍 More
by JMGOODALL64
Employees Worked With
Ladies in the Service Dept.
July 09, 2020
Quick and easy service Got us out of a pinch by fixing our broken trunk latch. It turned out it was still under warranty which was a pleasant surprise! Got us out of a pinch by fixing our broken trunk latch. It turned out it was still under warranty which was a pleasant surprise! More
by RUSS21
Employees Worked With
AShley Young, Sylvia Denhartog
July 04, 2020
The service was very good The young lady who checked me in was very nice and knowledgeable about my visit. I thought the price you charged me however was very excessive. Almost $200 for an oil change, tire in was very nice and knowledgeable about my visit. I thought the price you charged me however was very excessive. Almost $200 for an oil change, tire rotation and new filters seemed high to me. I even had a coupon which helped a little. More
by TERRY10012
Employees Worked With
Service department check in. Very good.
