Crain Kia of Conway

The service was very swift and efficient! They were very knowledgeable, explained everything so that I understood and they even washed and vacuumed my car. knowledgeable, explained everything so that I understood and they even washed and vacuumed my car. More

I would have given 5 stars but they didn't clean my dash part after installing a new windshield. It's dirty and still has debris from the install on it. The WI,shield was also a little dirty. Otherwise ever part after installing a new windshield. It's dirty and still has debris from the install on it. The WI,shield was also a little dirty. Otherwise everyone was very nice. Windshield looks great! More

Oil change and tire rotation Andrew greeted us with a smile, and how can we help you. The oil change and tire rotation were completed in a timely manner. I had bought the oil ch Andrew greeted us with a smile, and how can we help you. The oil change and tire rotation were completed in a timely manner. I had bought the oil changes along with the van last May. I was surprised about the new oil kit that is recommended with every other oil change for $60.00. I had never heard of that. So I was not expecting to have to pay for anything on this visit. More

Services and Rattle-check I took my car in for the 60k service and they took the time to go through each piece of it and let me know the cost up front. Additionally I gave t I took my car in for the 60k service and they took the time to go through each piece of it and let me know the cost up front. Additionally I gave them a vague description of a troubling rattle-sound that my car was occasionally making and they tracked it down and were able to handle that in addition to my 60k service (which wasn't small). They kept me up to date at all times on the cost and time my services would take. More

It was easy and enjoyable! Josh, Aaron and Bryce took excellent care of us purchasing our new 2017 Acadia. I told Josh exactly what we wanted and he found it right away! They we Josh, Aaron and Bryce took excellent care of us purchasing our new 2017 Acadia. I told Josh exactly what we wanted and he found it right away! They were all awesome to work with! More

Andrew at Crain Kia of Conway Arkansas was such a personable hands-on guy to work with. He did everything possible to accommodate me in a loaner while my vehicle was in the shop. He was so gracious i personable hands-on guy to work with. He did everything possible to accommodate me in a loaner while my vehicle was in the shop. He was so gracious in my plight to utilize a vehicle that was fuel efficient because my new Kia Forte Sport was such. He is a true asset to this dealership and his professionalism is of highest regard. I thank him and his dedication to customer service. More

Quick, friendly, courteous It is always easy to arrange for an appointment at Crain Kia in Conway. The staff is very friendly and courteous. They provide a comfortable waiting a It is always easy to arrange for an appointment at Crain Kia in Conway. The staff is very friendly and courteous. They provide a comfortable waiting area for customers waiting on their cars. They make you feel like your business is very important to them. More

they were quick and through. Very friendly and try to do just what you ask, but inform you of what might need to be done on next visit..Thanks for service. Very friendly and try to do just what you ask, but inform you of what might need to be done on next visit..Thanks for service. More

Oil Change Always awesome service. I went in for an oil change and discovered that there were 2 recalls on my vehicle. Dealership furnished me a vehicle to use Always awesome service. I went in for an oil change and discovered that there were 2 recalls on my vehicle. Dealership furnished me a vehicle to use while they did the work. Very pleased. More

oil change Needed an oil change on a limited amount of time. Called ahead and made appt. Service was completed in time quoted. Andrew brought attention to an add Needed an oil change on a limited amount of time. Called ahead and made appt. Service was completed in time quoted. Andrew brought attention to an additional need with price before going forward with it. Complimentary wash provided. A little pricey overall, but feel all was taken care of and courtesy/service was good. Will be back. More