Crain Kia of Conway

Great customer service. Everyone was really nice and helpful. I will definitely recommend them to everyone. Everyone was really nice and helpful. I will definitely recommend them to everyone. More

Took my vehicle in for diagnosis and possible repair. Asked service advisor if the $150 fee for diagnosis would go towards repair if chosen to do it. He said yes. It took 3 days to even get someone to lo Asked service advisor if the $150 fee for diagnosis would go towards repair if chosen to do it. He said yes. It took 3 days to even get someone to look at my vehicle. What’s the point of an appointment then? Called and quoted me $1750. Seemed very expensive and he did not take off the $150. Called and asked him to fix price and get me a total out the door with tax. He said he would call me back. He never did and when I called him back he forgot to get me price. When he called me back price was $200 more expensive than it was before taking the $150 off. Local place in town quoted $800 for same repair. Price gouging and manipulation at its finest. More

Crain KIA in Conway is always a great experience the service despartme t is client focused. thanks guys service despartme t is client focused. thanks guys More

Alicia has gone above and beyond with my service to make sure I got the car I wanted and it was running smoothly! sure I got the car I wanted and it was running smoothly! More

They made the car buying process super easy quick and easy, and as painless as possible. Can’t say thank you to Keenan and his team enough! easy, and as painless as possible. Can’t say thank you to Keenan and his team enough! More

I had very pleasant experience with Rusty and Crain Kia. I had some questions about the vehicle I was purchasing, Rusty was able to answer all of my questions and put my mind at ease explaining to me the de I had some questions about the vehicle I was purchasing, Rusty was able to answer all of my questions and put my mind at ease explaining to me the details of the purchase and the vehicle. Rusty was very kind and helpful and patient with some of my doubts. I would highly recommend Rusty to anybody wanting to purchase a vehicle. All of the people I talked to at Crain Kia was very helpful and courteous. The sales , financing and service procedure were great. More

From the service department, sales mangers and all the personal do very excellent work very friendly personal do very excellent work very friendly More

Lamar was our salesman and he was the best salesman we have ever had! He created the absolute best experience for us! He went above and beyond. We will definitely buy from him again! have ever had! He created the absolute best experience for us! He went above and beyond. We will definitely buy from him again! More

Alicia (Sales) & Quinten (Finance) worked well together to present all available options and helped us to make our new car purchase selection. to present all available options and helped us to make our new car purchase selection. More

Not a good start with them…. . but the general manager got involved and it turned out ok! . but the general manager got involved and it turned out ok! More