Crain Kia of Conway

My experience was wonderful. The people were: down to earth, easy to get along with, and to talk to. They made all of my requests seem as if they were not beyond reasonable. A person can't help but to earth, easy to get along with, and to talk to. They made all of my requests seem as if they were not beyond reasonable. A person can't help but to appreciate a group of people working under the same roof with the same identical spirit of making sure the customer is satisfied. More

Great service, the lady at the service was helpful and very kind. I went in as a walk in and was out of there in an hour or less. While I was in the waiting area I was approached by another female employe very kind. I went in as a walk in and was out of there in an hour or less. While I was in the waiting area I was approached by another female employee that asked if I would like some water, she also sanitized the remote for me. They serviced my car and washed it for me, thank you! More

This is the greatest place to buy a vehicle. They truly care about their customers and do all they can from beginning to end to make sure you are 100% satisfied. care about their customers and do all they can from beginning to end to make sure you are 100% satisfied. More

Always able to get me in with in a day or 2 for service. Booked 2 weeks out now. Said I could do walk in but would ha e to wait. I did. Waited 2.5 hrs. No problem with that. I have taken my car every Booked 2 weeks out now. Said I could do walk in but would ha e to wait. I did. Waited 2.5 hrs. No problem with that. I have taken my car every 5000 mike's like my maintenance agreement says. I have heard a noice every so often from my car. I have mentioned this to them NUMEROUS times. She even put it in the notes this time. Still no one EVER says to me that they've looked at it. That is my only complaint. If it breaks outside of warranty it's in me and that SUCKS! More

The dealership was clean and the people we dealt with, Andrew Peck and Quinn (last name unknown), were exceptional. They both went out of their way to insure we got the most for our trade-in and the best Andrew Peck and Quinn (last name unknown), were exceptional. They both went out of their way to insure we got the most for our trade-in and the best price for the Sedona we purchased. Because of these two individuals I wouldn't hesitate purchasing another vehicle here in the future. More

Patrick was great and answered all my questions completely. Being able to buy a car completely through text and online was a new experience for me and I loved it. Would go to Crain again. completely. Being able to buy a car completely through text and online was a new experience for me and I loved it. Would go to Crain again. More

.Everyone was really friendly. I was little disappointed that I didn’t get more for my trade inn but all in all a really good visit. that I didn’t get more for my trade inn but all in all a really good visit. More

Great service and friendly staff especially Coach and Bridgette! Service Department manager is awesome too! They were able to fix my radio that's not been working for 3 years. Bridgette! Service Department manager is awesome too! They were able to fix my radio that's not been working for 3 years. More

We are Senior Citizens and our car is an older model KIA. Most dealerships are understandably interested in new car customers. But this dealership has been courteous and extra friendly and nice to us from th Most dealerships are understandably interested in new car customers. But this dealership has been courteous and extra friendly and nice to us from the day we bought our car. That is why we always like to tell people who are thinking of buying a new vehicle to check KIA of Conway out. Not only to you get a great vehicle but the staff from sales to service department is outstanding. More

Aron at Crain Kia of Conway was excellent at his job and helped me every way possible to get my dream car. I came in wanting something cheaper, but soon realized that that cheaper isn’t always better. They helped me every way possible to get my dream car. I came in wanting something cheaper, but soon realized that that cheaper isn’t always better. They got me in my dream car with more room for my children and way lower interest rate than what I was originally paying. More