Crain Kia of Conway

I had a good experience with Aron, but the dealership as a whole was, a car dealership. Long wait times, having to ask for updates, unclear communication, and the terms changed several times in my visit. Un a whole was, a car dealership. Long wait times, having to ask for updates, unclear communication, and the terms changed several times in my visit. Unhappy with the lazy job of the detail too. Odor, residue from cleaners, etc. More

Good experience with service center. Dissatisfied with those in front (salesmen) that felt mask wearing did not apply to them. Saw at least three in front. Had signs clearly posted masks were required o those in front (salesmen) that felt mask wearing did not apply to them. Saw at least three in front. Had signs clearly posted masks were required of all customers. I understand those working in the garage and I have no issue with that but the salesmen working indoor’s should and do know better. Very disappointed. More

Very friendly and helpful. Tik me to another sister lot to get the car I wanted! This is the 4th vehicle I have purchased from my salesman! to get the car I wanted! This is the 4th vehicle I have purchased from my salesman! More

Top notch dealership and superb customer service. Very clean and courteous myself and my wife also very accommodating. Hopefully they will have a Porsche that we can come back and buy. Thank you! clean and courteous myself and my wife also very accommodating. Hopefully they will have a Porsche that we can come back and buy. Thank you! More

Clean and super friendly. Listen to what I was inquiring and told me about the coupons that were available. Service was quick even though I was a walk in. Can't remember the the older gentleman who took me and told me about the coupons that were available. Service was quick even though I was a walk in. Can't remember the the older gentleman who took me to my car. But he was very receptive and kind and answered all my follow-up questions. Very easy to talk to. More

Came in early for an oil change, I was greeted by the service dept team and they were very courteous and professional, my car was finished very quickly service dept team and they were very courteous and professional, my car was finished very quickly More

Professional and nice explained what they did and what might need doing coming up thank you for the great service there great to work woth might need doing coming up thank you for the great service there great to work woth More

We love dealing with Courtney Mallett. This is our second purchase from him recently. He listens to our needs and searches for exactly what we want. I also like dealing with Bryce. He makes me feel second purchase from him recently. He listens to our needs and searches for exactly what we want. I also like dealing with Bryce. He makes me feel comfortable. More

Very nice and not pushy. Easy to work with. The salesperson was nice and the purchase process was quick. They are going to let us use one of their bows for the surprise. salesperson was nice and the purchase process was quick. They are going to let us use one of their bows for the surprise. More

Frustrating that there were mask mandate signs on the doors yet majority of customers & several employees failed to comply. The sign even stated there were masks available for those who “did not have one doors yet majority of customers & several employees failed to comply. The sign even stated there were masks available for those who “did not have one.” More