Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crain Kia of Conway
Conway, AR
1,962 Reviews
If you're looking for a great Kia dealership in Conway, Arkansas, then look no further than Crain Kia of Conway. Our selection of new and used Kia cars, vans, and SUVs is sure to have something for every customer. The Kia Rio sedan has sporty handling, sleek build, and an upscale interior, making it the perfect vehicle to commute around town. The ever-popular Kia Sorento is known for its striking appearance, comfortable cabin, and affordability, making it the perfect SUV for the whole family. Finally, the Kia Optima is the all-around sedan, with plenty of features, stylish details, and personality. See for yourself by coming into Crain Kia of Conway today and test-driving one for yourself!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,962 reviews
October 07, 2020
The young lady (Ashley) that took care of my issue was very pleasant and kept me informed of what was going on, ordered a part and will call as soon as part arrives. Positive experience. very pleasant and kept me informed of what was going on, ordered a part and will call as soon as part arrives. Positive experience. More
by FRMARSHALL185
Verified CustomerEmployees Worked With
Ashley
October 06, 2020
They are wonderful people to do business with. They really do everything they possibly can to make it a positive experience with out be overly pushy. really do everything they possibly can to make it a positive experience with out be overly pushy. More
by STEPHANIE.SHADELL
Employees Worked With
Aron Cornett, Randall Cheney, Kirk Hudspeth
October 03, 2020
I think his name is Andrew. Andrew was sooo nice, pleasant, professional, he took care of my needs. A very sweet and kind man. Thank you Andrew! pleasant, professional, he took care of my needs. A very sweet and kind man. Thank you Andrew! More
by SUNSHINE.CHERRI
Employees Worked With
Andrew
September 24, 2020
Great experience! I was unable to leave work to bring my car in for scheduled maintenance. Salesman, Courtney Mallett picked up and delivered my vehicle. Great customer service! car in for scheduled maintenance. Salesman, Courtney Mallett picked up and delivered my vehicle. Great customer service! More
by tplymale
Employees Worked With
Courtney Mallett
September 24, 2020
I would recommend this dealership on the basis of the exceptional qualities of their employee, Al Moats, alone. He was friendly ( as was everyone), Knowledgeable, Helpful, and NOT AT ALL PUSHY. He was a exceptional qualities of their employee, Al Moats, alone. He was friendly ( as was everyone), Knowledgeable, Helpful, and NOT AT ALL PUSHY. He was a get it done type of person who made the customer feel valued. We feel your customer service is exceptional. More
by KENAVIE
Employees Worked With
Andrew Peck-5 stars, Kirk Hudspeth, Al Moats
September 20, 2020
Love the service department. Making an appointment is easy and since I wait in my vehicle they are always so fast getting my routine service done. Always so friendly and they wash my car! Gotta love that easy and since I wait in my vehicle they are always so fast getting my routine service done. Always so friendly and they wash my car! Gotta love that! More
by barbarazakrzewski
Employees Worked With
Service dept
September 20, 2020
Waiting area, including bathrooms, is bright and clean. Everyone we had contact with was very professional The staff made our first service enjoyable which is a first in the auto industry. Would recommend Everyone we had contact with was very professional The staff made our first service enjoyable which is a first in the auto industry. Would recommend this dealership and service department to everyone! More
by LOU.STUMP
Employees Worked With
Ashley, Kirk Hudspeth
September 10, 2020
Service was very professional and quick, facility was very clean. My service advisor Ashley got me out super fast and kept me updated through out the visit. very clean. My service advisor Ashley got me out super fast and kept me updated through out the visit. More
by garryshelby
September 03, 2020
The service department was fast and very friendly. I had questions about some things on my wife’s vehicle which wasn’t a Kia and they were able to answer all of my questions. Highly recommend. questions about some things on my wife’s vehicle which wasn’t a Kia and they were able to answer all of my questions. Highly recommend. More
by bricegill
Employees Worked With
Jason Pearson, Aron Cornett, Randall Cheney, Dakota English, Kirk Hudspeth, Rob Jacobson, Courtney Mallett, Lindsey McHenry, Al Moats
