Crain Kia of Conway
Conway, AR
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Service Dept. Courteous and kept you informed got a recall done and also oil changed in a timely manner and was happy and appreciated the car wash I’m not for sure of the name of the lady that took car recall done and also oil changed in a timely manner and was happy and appreciated the car wash I’m not for sure of the name of the lady that took care of me about the service More
Patrick Martin approach was not aggressive, pushy, and felt he wasn’t trying to take me to the cleaners. I or my family member will definitely be back to buy another vehicle from him. felt he wasn’t trying to take me to the cleaners. I or my family member will definitely be back to buy another vehicle from him. More
Excellent communications. Everyone seemed to be genuinely concerned about my needs. They tried to be sure that I got the best auto for my particular needs.it’s still new but I anticipate the same attention w concerned about my needs. They tried to be sure that I got the best auto for my particular needs.it’s still new but I anticipate the same attention when I need service. More
Andrew Peck went above and beyond when selling us our Telluride. Our experience buying our car and now getting our car serviced at Kia has been great. Telluride. Our experience buying our car and now getting our car serviced at Kia has been great. More
The salesman lied to me. He attempted to scare me into buying a battery. He told me they had to jump my car to get it into the service area. I watched a man drive it in before I walked outside. I am not s buying a battery. He told me they had to jump my car to get it into the service area. I watched a man drive it in before I walked outside. I am not sure if it is because I am a woman, or because they know people got their stimulus checks. But that is WRONG. There are many people that would have paid the 273.00 that he wanted for a new battery. He even followed me out to my car to see what it sounded like when it started. I left there and took my car to another mechanic and my battery tested fine. I am very disappointed in this man that would try to pull one over on me. I am not that person. Once my warranty is over, I will not be back to purchase or for service. More
Service was great. I was worked in and was finished in less than an hour. They were really great about showing my vehicle report and communicating with me about what other services I might benefit from. less than an hour. They were really great about showing my vehicle report and communicating with me about what other services I might benefit from. More
Crain Kia in Conway Service Dept is always great! They are always so helpful! Terry in the service department explained everything well. I highly recommend the Crain Team! are always so helpful! Terry in the service department explained everything well. I highly recommend the Crain Team! More
Helpful staff! Experience of the staff! COVID protocols are followed! Clean workplace! The staff didn’t treat us like ole fools! Wonderful experience! Thank y’all are followed! Clean workplace! The staff didn’t treat us like ole fools! Wonderful experience! Thank y’all More
My salesperson Courtney mallet was very very helpful and also very responsive. He was able to figure out the best deal for me and what I could afford. Will definitely be back when it’s time to buy another c also very responsive. He was able to figure out the best deal for me and what I could afford. Will definitely be back when it’s time to buy another car! More