Back

Crain Kia of Conway

Conway, AR

4.8
2,030 Reviews
If you're looking for a great Kia dealership in Conway, Arkansas, then look no further than Crain Kia of Conway. Our selection of new and used Kia cars, vans, and SUVs is sure to have something for every customer. The Kia Rio sedan has sporty handling, sleek build, and an upscale interior, making it the perfect vehicle to commute around town. The ever-popular Kia Sorento is known for its striking appearance, comfortable cabin, and affordability, making it the perfect SUV for the whole family. Finally, the Kia Optima is the all-around sedan, with plenty of features, stylish details, and personality. See for yourself by coming into Crain Kia of Conway today and test-driving one for yourself!
Contact Dealership

810 South Amity Road

Conway, AR

72032

Directions

By Type

Showing 2,030 reviews

March 24, 2021

Service Dept. Courteous and kept you informed got a recall done and also oil changed in a timely manner and was happy and appreciated the car wash I’m not for sure of the name of the lady that took car More

by megstanley2002@hotmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Mallett
March 24, 2021

Patrick Martin approach was not aggressive, pushy, and felt he wasn’t trying to take me to the cleaners. I or my family member will definitely be back to buy another vehicle from him. More

by villafarms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brice ???
March 23, 2021

Excellent communications. Everyone seemed to be genuinely concerned about my needs. They tried to be sure that I got the best auto for my particular needs.it’s still new but I anticipate the same attention w More

by Eekelly
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quinn Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2021

Andrew Peck went above and beyond when selling us our Telluride. Our experience buying our car and now getting our car serviced at Kia has been great. More

by MARKANDANDREATHURMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Peck
March 21, 2021

The salesman lied to me. He attempted to scare me into buying a battery. He told me they had to jump my car to get it into the service area. I watched a man drive it in before I walked outside. I am not s More

by BRINDY.KOONCE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Allen
Mar 22, 2021 -

Crain Kia of Conway responded

Ms. Koonce your Advisor, Mike Allen in the Service Department took very good care of you at your Service Visit because we care about our Customers and their Safety. On March 19, 2021 at 2:09:53 pm we checked your battery A70 AGM70 AGM70L-DIN 70Ah 120 RC - Solite 12V The State of Health of your battery is measuring 274 CCA and the battery rating is 760 CCA which reflects your battery is 56% which is Failing and Recommended to Replace Now. Mike Allen reported these Test Results to you at your Service Visit and you never questioned these results. Your car was in our Shop when the Service Tech tried to drive it out and it wouldn't start, so he jumped the battery. We're sorry you feel this information is incorrect but if you ever need us, please call.

March 20, 2021

Service was great. I was worked in and was finished in less than an hour. They were really great about showing my vehicle report and communicating with me about what other services I might benefit from. More

by RENEE_E148
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure who the lady is that work in service but she was great
March 18, 2021

Crain Kia in Conway Service Dept is always great! They are always so helpful! Terry in the service department explained everything well. I highly recommend the Crain Team! More

by ZSUSIE1993
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry M Allen II
March 17, 2021

Helpful staff! Experience of the staff! COVID protocols are followed! Clean workplace! The staff didn’t treat us like ole fools! Wonderful experience! Thank y’all More

by EYREHEADCURRAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Techs
March 17, 2021

My salesperson Courtney mallet was very very helpful and also very responsive. He was able to figure out the best deal for me and what I could afford. Will definitely be back when it’s time to buy another c More

by blazenelson13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Mallett
March 17, 2021

Service dept does a great job. Friendly staff and helpful. Not a long waiting time .Will continue to go with the Crain team! Thank you More

by SUPERMOMTM7
Customer Service
Recommend Dealer
Yes
Employees Worked With
Tyler in service
...
171
...