Crain Kia of Conway

The sales guy brandon was great and the finance guy was very helpful and quick! Overall great customer service that was done quickly. We will definitely be back!! very helpful and quick! Overall great customer service that was done quickly. We will definitely be back!! More

Can’t say enough about this place I highly recommend them most of all Rusty great group here no pressure sales. My only wish is that they had more inventory to choose from most of all Rusty great group here no pressure sales. My only wish is that they had more inventory to choose from More

good people kept informed coffee a d popcorn nice addition no co mplaints very smooth service addition no co mplaints very smooth service More

The service department was very courteous and efficient. They have always contacted me and kept be updated on any service that has been needed on my vehicle. They have always contacted me and kept be updated on any service that has been needed on my vehicle. More

Chris was one of the best salesmen that I have Encountered. He was very hopeful on finding the car that I needed and wanted. He was also very patient with my decision making process. I would Recom Encountered. He was very hopeful on finding the car that I needed and wanted. He was also very patient with my decision making process. I would Recommend Chris to anyone who is looking for a vehicle. Thanks again Chris More

Smooth process from beginning to end. Was able to complete deal in less than 4 hours. Team worked efficiently and got me the best deal! Was able to complete deal in less than 4 hours. Team worked efficiently and got me the best deal! More

Everyone is super nice. Our sells guy went was super nice and went above and beyond for us. We will be asking for him by name next time for sure! Our sells guy went was super nice and went above and beyond for us. We will be asking for him by name next time for sure! More

Maleek bent over backwards to make this sale happen. The other people I was working with gave me the impression they’d like me to go away. I would be promised a return call by the end of the day & nev The other people I was working with gave me the impression they’d like me to go away. I would be promised a return call by the end of the day & never get the call returned. I would have to call & request someone who would help me. I know I was a bit pushy to get a trade-in negotiated but was very let down by a couple of other folks working on the sale. The 2 cars I really wanted to test drive were not on the Conway lot so it was more difficult to get them quickly for me. I understand that but I don’t understand why they couldn’t follow up to keep me informed. Many thanks to Maleek for his persistence when I called him. As for the service of the trade-in Forte, we were very appreciative that is was warranty covered. However, I called frequently about the new engine being delivered for the repair & kept being told it would take an additional 4-8 weeks because it was coming from China. I called & got the same answer while purchasing new vehicle. I had 1 days’ notice that the engine came in & the rental needed returned the next day. How did it go from 4-8 weeks to the next day? Because the rental was being used out of town, this short notice really inconvenienced us. More

It was helpful in giving me a good experience. I was happy with the time I was there. I was happy with the time I was there. More

Dealership took the time to listen to my needs and made sure that I was comfortable while my vehicle was being serviced! 10/10 would recommend sure that I was comfortable while my vehicle was being serviced! 10/10 would recommend More