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Crain Kia of Conway
Conway, AR
1,907 Reviews
If you're looking for a great Kia dealership in Conway, Arkansas, then look no further than Crain Kia of Conway. Our selection of new and used Kia cars, vans, and SUVs is sure to have something for every customer. The Kia Rio sedan has sporty handling, sleek build, and an upscale interior, making it the perfect vehicle to commute around town. The ever-popular Kia Sorento is known for its striking appearance, comfortable cabin, and affordability, making it the perfect SUV for the whole family. Finally, the Kia Optima is the all-around sedan, with plenty of features, stylish details, and personality. See for yourself by coming into Crain Kia of Conway today and test-driving one for yourself!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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March 27, 2022
Very friendly,, proffessional humans. They went out of their way to bring a vehicle from one of their other lots for me to test drive. They answered every question (and I had a LOT). They went out of their way to bring a vehicle from one of their other lots for me to test drive. They answered every question (and I had a LOT). I had not purchased a vehicle in over 10 years and they made it easy. I will definatly refer people to them to purchase a vehicle... Thank you Crain Kia for going above and beyond... More
by duncjo
Verified CustomerEmployees Worked With
March 20, 2022
Professional staff and everyone is kind and helpful. Over and over staff went out of there way to acknowledge everyone in the waiting area while we waited on our cars to be serviced. Over and over staff went out of there way to acknowledge everyone in the waiting area while we waited on our cars to be serviced. More
by SEASLEY01
Employees Worked With
Service team
March 16, 2022
I had test driven an Niro EV with Andrew a month prior to day of sale. He remembered our drive and remembered that had had told me most of the features of the vehicle which was awesome! That made me feel gre day of sale. He remembered our drive and remembered that had had told me most of the features of the vehicle which was awesome! That made me feel great! He also showed me how to connect the charging cable at my place of employment which was a great benefit to me not to mention the charging cable locking mechanism was explained. As that is very important to me to know the things about the vehicle that I was unaware of. The finance manager gave me the same deal as promised the month prior and added a $1500.00 rebate, and threw in a free charging cable in the deal. I am a very satisfied customer! More
by WALLACENICHOLS37
Employees Worked With
Andrew Peck
March 14, 2022
I just recently purchased a Kia Sorento. Really enjoyed everyone at the time of purchase and even before. However know I am a little perturbed. I work 5 12s in a row usually and everytime I Really enjoyed everyone at the time of purchase and even before. However know I am a little perturbed. I work 5 12s in a row usually and everytime I have “wanted” a vehicle it usually sold before I had gotten there. So when I seen my recent purchase I already knew how the certain SUV drive etc. so I bought it trusting the company and my sales guy without seeing it. Without inspecting it, everything. We did the majority of everything via the phone and I just came in after they closed because they stayed late to finish my stuff. I didn’t look over the car as I should. The scent was heavily air freshener. I left the dealership at about 730-8PM. Drove from Conway to Sherwood. When I got home I noticed a chip in the windshield. Never once was this mentioned to me. I immediately texted the sales guy to be greeted with it wasn’t like that when you left the dealership. Then he even stated the manager also didn’t see it. Nothing to be done about it. I also texted a few days later because I kept getting a hint of this cigarette smoke smell. Never once was it disclosed this car was previously smoked in. They knew. The are recommended I go get the carpets cleaned. So let me get this straight I just bought a $30K car and now I get to pay for the carpets to be cleaned and the windshield be replaced. Just double check your vehicles folks. More
by BREANNA29
Employees Worked With
James Wahrmund
March 13, 2022
I think I was tricked into coming in with a free oil change coupon and I left there with a $70 oil change which is ridiculously priced. Also when I got there to pick my vehicle up they thought that my o change coupon and I left there with a $70 oil change which is ridiculously priced. Also when I got there to pick my vehicle up they thought that my oil hadn’t been changed. So I’m not even sure that I didn’t just give them $70 but I was fed up and ready to leave. More
by MACMICK04
Employees Worked With
Service Department
March 13, 2022
Staff is polite, professional, friendly and always appreciate your business. I like the print out they give you to let you know what needs to be done on your vehicle. Your vehicle is always left clean appreciate your business. I like the print out they give you to let you know what needs to be done on your vehicle. Your vehicle is always left clean on the inside an s More
by sajones1968
Employees Worked With
Delilah A. Dover
March 11, 2022
Eric and the rest of the service team were wonderful. I was kept updated on the repair process, and they also fixed an additional part I did not know was still under warranty. Thank you so much. I was kept updated on the repair process, and they also fixed an additional part I did not know was still under warranty. Thank you so much. More
by MADSCIENCE78
Employees Worked With
Eric
March 11, 2022
Brandon and team were great. Worked hard to get the vehicle and terms I wanted. Worked hard to get the vehicle and terms I wanted. More
by h0rsecrazy
