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Crain Kia of Conway

Conway, AR

4.8
2,193 Reviews
If you're looking for a great Kia dealership in Conway, Arkansas, then look no further than Crain Kia of Conway. Our selection of new and used Kia cars, vans, and SUVs is sure to have something for every customer. The Kia Rio sedan has sporty handling, sleek build, and an upscale interior, making it the perfect vehicle to commute around town. The ever-popular Kia Sorento is known for its striking appearance, comfortable cabin, and affordability, making it the perfect SUV for the whole family. Finally, the Kia Optima is the all-around sedan, with plenty of features, stylish details, and personality. See for yourself by coming into Crain Kia of Conway today and test-driving one for yourself!
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810 South Amity Road

Conway, AR

72032

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Showing 2,193 reviews

June 20, 2023

The sales staff had manipulated the window sticker indicating more expensive model than we actually purchased. The sticker in the window was approximately 55,000 when we check serial number the sticke More

by Pattywyckoffslack
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Jet Maxey
Jun 21, 2023 -

Crain Kia of Conway responded

You spoke with Patrick, Sales Manager for Crain KIA of Conway regarding the sticker price on your vehicle you purchased, the 2023 Telluride. This unit was transported from another Dealership to us and we didn't have our Addendum Sticker on the window at the time you were at our Dealership. This sticker has our Dealership name, the MSRP, each additional item added with pricing for each Tier and the Total Price for the unit. We apologize for not having this sticker for your review and you thinking you gave the sticker price on the vehicle from another Dealership. You confirmed over the phone this morning that no one at our Dealership quoted you that sticker price. Again, we appreciate our Customers and if you ever have any questions, I would be glad to discuss with you. I hope this issue has been resolved and you can update this review. Thanks, Lesia Morrison Customer Relations Manager Crain KIA of Conway 501.470.7028 lesiamorrison@crainteam.net

June 20, 2023

Extremely helpful staff and knowledgeable. Best experience I have had with Crain kia. The only issue I ran into was the financing department told me one price then came back and told me anothe More

by katiek0501
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rusty Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2023

I love my car I am very happy. My salesperson did very very good helping me More

by highertrails
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Maleek Dotson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2023

service is excellent love the staff. If you get your sales people on board I might of bought my 2023 from you. More

by ykcuts60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marketing Team
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2023

I'm very pleased with rusty, the way I was treated and the no hassle service More

by RDHOOD1965
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rusty Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2023

A friendly informative no pressure sales approach. He answered all my questions. He found my car with a payment we could handle. Thank you Micah! More

by KFASHMORE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lesia Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quinn Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2023

Fast service, friendly people. Overall, this was a better car buying experience than most, which is why we bought two vehicles, several months apart, from them. More

by amberquaid2018
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rusty Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeramie York
June 14, 2023

I really enjoyed their service and I like the paper review at the end thanks. More

by TRENTCOOLEYTC
Recommend Dealer
Yes
Employees Worked With
There was a nice lady at the service desk.
June 14, 2023

Service was fast; personnel were courteous and proficient. I was pleased with the service and their performance More

by JBURCH164
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Speight
June 13, 2023

The service department was very friendly. They did a great job and he addressed all issues. More

by ALISADAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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