Crain Hyundai of North Little Rock

I’d been talking with salesman also a month about buying a 2020 truck. They been calling to get us come look at the truck. Some went to look at this truck at the end of the month. So we bought the truck. A a 2020 truck. They been calling to get us come look at the truck. Some went to look at this truck at the end of the month. So we bought the truck. A couple days later we noticed the second key fob was not for this 2020 truck. I called the sales manager about the problem. I was told that we check should have check the key fobs if they work before we left the dealership. We had to buy a second key fob because they wasn’t go to buy key fobs. Everyone who a vehicle from dealership plaease check everything off before leaving. They treat people like xxxx after the deal is done. More

Went to Craig a week before thanksgiving they gave me the run around about a part for my car then at the last minute my car is in the shop they say someone picked up the part now they’re rushing to fix my ca run around about a part for my car then at the last minute my car is in the shop they say someone picked up the part now they’re rushing to fix my car I give them a0 rating it’s been over a month now More

Staff had a "no customer service after sale" mentality, this experience has been nothing but headache and stress. They have misleading information on their website regarding inventory, staff is unknowledga this experience has been nothing but headache and stress. They have misleading information on their website regarding inventory, staff is unknowledgable both in their products and in regards to keeping their stories straight, and they make promises they are unable to keep due to lack of knowledge or lack of care about customers. Crain Hyundai of North Little Rock will do whatever it takes to get you to sign except negotiate prices, they only operate on their agenda. They cold call the whole family the second you can't back out, harrassing you for money that they accepted on good faith. If you ask three employees the same question you will get three completely different answers. They will not act in your best interest. They expect you to let their mishaps slide (like losing a brand new key to a brand new car), but will hold you accountable for yours on day one. They claim to have a vehicle you want but when you arrive "something happened to it" and it can't be found until AFTER you settle for something else. People asked me less than a week of owning my car where I got it, I told them where, but to stay as far away as possible. Every employee I have worked with has acted extremely unprofessional, interrupting me, ignoring my concerns, and not respecting me in the slightest. More

The sales person could have been a little more personable. Other than that, I got what I wanted. Took 2+ hours from start to finish. personable. Other than that, I got what I wanted. Took 2+ hours from start to finish. More

Greate experience I do not have many complaints about my experience. I got what I wanted. It did take quite a long time, but other than that, it was great. I do not have many complaints about my experience. I got what I wanted. It did take quite a long time, but other than that, it was great. More

Amazing Bryan was excellent. I told him what I wanted and he gave me just that and then some! Did a wonderful job , had great communication with me. He did h Bryan was excellent. I told him what I wanted and he gave me just that and then some! Did a wonderful job , had great communication with me. He did his absolute best to help me drive off the lot that night with a car More

A++ Completely satisfied everything from when I pulled up to when I left in my new car was completely smooth.i would recommend anyone to to stop threw . Completely satisfied everything from when I pulled up to when I left in my new car was completely smooth.i would recommend anyone to to stop threw . More

New Hyundai Tucson Friendly Staff....Very accommodating, even after we had to drop the original deal and change vehicle colors. Surprise present for my daughter and she Friendly Staff....Very accommodating, even after we had to drop the original deal and change vehicle colors. Surprise present for my daughter and she changed colors at the last minute....no problem....scrapped, the original deal, found the "right" vehicle and made my daughter a very happy little girl....even upgraded to the Sport model with the new deal!! More

Antonio was a great salesman This was a really good car buying experience. Antonio convinced me that this was the exact vehicle I needed to purchase for my needs. He was not pus This was a really good car buying experience. Antonio convinced me that this was the exact vehicle I needed to purchase for my needs. He was not pushy, he just explained the great warranty and all the frills. More

Like Family I would like to say that every person there made me and my husband feel just like family!!! We laughed we talked it was just a great day!!! Not at all I would like to say that every person there made me and my husband feel just like family!!! We laughed we talked it was just a great day!!! Not at all what we was use to!!! But will be telling all my family and friends More