Crain Hyundai of North Little Rock

Well done I love my experience with Crain and Antonio was great. I wasn't sure if I wanted a car but Antonio made me sure of it. I love my experience with Crain and Antonio was great. I wasn't sure if I wanted a car but Antonio made me sure of it. More

Wonderful Experience Everyone from the salespeople to the management were really kind and professional. I really felt like they did everything they could to get me into a Everyone from the salespeople to the management were really kind and professional. I really felt like they did everything they could to get me into a vehicle I wanted at a price I could afford. Thank you guys, I will definitely be giving you my business in the future! More

New car Great salesman was very helpful and knowledgeable financing was quick and fairly easy. Overall it was a great buying experience and I would recommend Great salesman was very helpful and knowledgeable financing was quick and fairly easy. Overall it was a great buying experience and I would recommend it to friends and family. More

Smoothest vehicle purchase ever. Will definitely recommend the dealership and the salesman. FYI, a Ford mechanic told my husband that Hyundai and KIA are now the best cars on the ro Will definitely recommend the dealership and the salesman. FYI, a Ford mechanic told my husband that Hyundai and KIA are now the best cars on the road. More

We're a 2 Elantra family. We love our newest Elantra. Hoping it is as good as our 2010 as far as quality, dependability and comfort. It was a good experience. We love our newest Elantra. Hoping it is as good as our 2010 as far as quality, dependability and comfort. It was a good experience. More

First Car First getting to Crain was a bit of a rough start. The customer service entering the building was borderline rude. Thankfully Benny who handled the sa First getting to Crain was a bit of a rough start. The customer service entering the building was borderline rude. Thankfully Benny who handled the sale of the car made up for that and helped the process turn out well. If it hadn't been for Benny making an effort I probably wouldn't have had a vehicle from Crain. And if I return to Crain, Benny would be the only one I'd want to work with. And then the guy that helped with paper signing was extremely nice and helpful. Can't remember his name. More

Hyundai sonata Anthony and Antonio were very accommodative. They went out of their way to find me exactly what I needed for my disability instead of trying to sell Anthony and Antonio were very accommodative. They went out of their way to find me exactly what I needed for my disability instead of trying to sell what they wanted to get rid of like other dealerships do. I probably didn't get the best price because I am not much of a negotiator which is why I didn't score a 5, but I really like the car so I went with it. More

Odom new car Good experience except the time I spent "waiting" on someone, especially the finance person. However, I got the car I wanted at the price I was willin Good experience except the time I spent "waiting" on someone, especially the finance person. However, I got the car I wanted at the price I was willing to pay & I am happy with it! More

Poor Service, Lazy Staff, DO NOT RECOMMEND! I would not advise anyone do their business at Crain Hyundai in NLR. I took my 2015 Hyundai Sonata 2.0T in as it was lacking power and it seemed the t I would not advise anyone do their business at Crain Hyundai in NLR. I took my 2015 Hyundai Sonata 2.0T in as it was lacking power and it seemed the turbo had an issue. They had it for a week and told me it was all good to go after replacing a hose. Even after being assured the issue was resolved, it turns out it was not fixed whatsoever. I was still having the same issue. I bring it back the same day, and tell them I need it back within 5 days as I'm taking it to NY permanently, to which the service advisor agreed and even wrote on the service forms. I get a call days later stating there was an issue with my warranty (something I have cleared up with them months prior... and also strange it came up even though they did work to it just days ago) and they couldn't touch the car until they got an approval. Needless to say, I was given the run around and the staff there are nothing but lazy and incompetent. I had to pick my car up, after being without it for two weeks, with the same issues and had to drive it to NY like that. I get up to NY and bring it to my Hyundai dealer here today (27 Dec @ 1030). I get called into the service area and am told by 1045 that there was a broken rod in my turbo and that a new turbo was on order and will be next day delivered and replaced. Funny how little time it took this other dealer to diagnose and fix an issue. Again, I advise anyone and everyone to not buy a car, nor get their vehicle serviced at Crain Hyundai in NLR, Arkansas. More

service I cannot express my appreciation enough as to the service and care I get by the Crain team. Bennie and others at Crain go above and beyond to meet cus I cannot express my appreciation enough as to the service and care I get by the Crain team. Bennie and others at Crain go above and beyond to meet customer needs. More