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Crain Hyundai of Fayetteville

Fayetteville, AR

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1,724 Reviews
Call Dealership (479) 335-5908
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1919 West Foxglove Drive

Fayetteville, AR

72704

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1,724 Reviews of Crain Hyundai of Fayetteville

February 25, 2023

Mike was outstanding - very knowledgeable, professional, and helpful. He worked hard for our business, answered all our questions, and went above and beyond in expediting the purchase of our new Palisade an More

by pensto53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach, Dylan Way, Mike Wallace
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Feb 25, 2023 -

pensto53 responded

Mike was outstanding - very knowledgeable, professional, and helpful. He worked hard for our business, answered all our questions, and went above and beyond in expediting the purchase of our new Palisade and our trade-in. Dylan gave us a fair price on the new vehicle and fair trade-in value and was great to work with. Zach is a knowledgeable, hard-working young man and a pleasure to work with. The entire team are great ambassadors for the Hyundai brand! We have already recommended Mike to friends who are shopping for a new vehicle!

Feb 25, 2023 -

pensto53 responded

Our experience at Crain was great! We highly recommend the dealership for their professionalism, quality of staff and ease of doing business. When we are ready for another vehicle, we definitely will go to Crain of Fayetteville first!

February 24, 2023

Great team made the buying the new car easy and fast would recommend this dealership More

by GLEN26969
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff
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February 24, 2023

Grey our service advisor was out because of family illness and Amanda tried to call me to to change my appointment. When we arrived for the appointment that had been canceled the service technician to More

by homechurch77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service staff are the best!!
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February 22, 2023

Jeff , Dylan and Zach all very helpful and answered all my questions. They helped me expedite the process when needed. Austin in parts was also great. Highly recommended. More

by Kmh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Blake sales 5 stars and Zach in finance 5 stars, Dylan Way
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February 20, 2023

Nice, friendly people. No hard sell tactics. I would not hesitate to visit this dealership in the future. More

by thebdbs.bb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff
Report | Print
February 20, 2023

Very helpful, friendly. They were very informative and quick with the entire process. Highly recommend!! More

by Bmaddux0809
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
R G, Marketing Team, Rick McGaugh, Mark Proffitt, Jim Cox, Dylan Way, Mike Wallace
Report | Print
February 20, 2023

They were very professional, explained everything in detail and kept in contact with me throughout my repairs. More

by TJCODY101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Way, Mike Wallace
Report | Print
February 16, 2023

Your mechanics never fix the problem on first attempt always have to come back, was misled a little on recent purchase as well More

by LITTLEMEME6
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Proffitt
Report | Print
Feb 17, 2023 -

Crain Hyundai of Fayetteville responded

Ms. Cotton, I am sorry that we were not able to take care of your vehicle issues. We strive to get the job completed the first time. In your case you feel we let you down, I apologize. I am sure that Mark Proffitt would be happy to discuss any issues you had with your purchase. If you have questions or additional comments please call me at 479-695-5807 or email at richardmcgaugh@crainteam.net. Regards, Rick McGaugh Customer Relations Manager Crain Hyundai of Fayetteville

February 15, 2023

Good at helping find the costumer something that fits them, not what they want them to drive off with. More

by GC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
R G, Rick McGaugh, Jim Cox
Report | Print
February 13, 2023

Very smooth and efficient service. The workers are super kind and didn’t make me feel like they were trying to sell me things. Best Hyundai dealership I’ve been to so far. More

by lindseyl08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
R G, Marketing Team, Rick McGaugh, Mark Proffitt, Jim Cox, Dylan Way, Mike Wallace
Report | Print
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