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Crain Hyundai of Fayetteville

Fayetteville, AR

Overview
Reviews
Vehicles
4.1
1,724 Reviews
Call Dealership (479) 335-5908
View Awards

1919 West Foxglove Drive

Fayetteville, AR

72704

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Showing 1,724 reviews

February 11, 2023

Dylan made my first car buying experience so, so enjoyable! He was super knowledgeable about the car I wanted and took time to answer all my questions without making me feel rushed. While they didn' More

by Riley Smith
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dylan Way
Report | Print
February 11, 2023

They were very helpful and tried their best to accommodate even with my bad credit! More

by JCASILLAS2197
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Cox
Report | Print
February 10, 2023

Very friendly and took my vehicle in and worked on it in short time frame More

by APOTHEKERIN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lady at check in
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February 09, 2023

Not too customer. Didn’t keep me informed about the status of a new motor More

by Ninas9
Recommend Dealer
No
Employees Worked With
Rick McGaugh, Dylan Way
Report | Print
Feb 09, 2023 -

Crain Hyundai of Fayetteville responded

Ninas9, Because you are not in our system as "Ninas9" I cannot pull up your contact information. Please call me at 479-695-5807 or email me at richardmcgaugh@crainteam.net and I am happy to help you with the status of your engine. As a general rule we have to wait on Hyundai corporation to build and ship replacement engines. Unfortunately we have no input over the process, Again contact me and I am happy to give you any information on the engine that we have. Regards, Rick McGaugh Customer Relations Manager Crain Hyundai of Fayetteville

Feb 09, 2023 -

Crain Hyundai of Fayetteville responded

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February 08, 2023

The staff was awesome. They went out of their way to get us the car we wanted, and make the price reasonable! More

by Chad R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Way
Report | Print
February 06, 2023

Everyone is so nice and egar to help make our purchase as easy as possible. Mark is our sales person we now have bought 2 cars from him. Mike the finance person is absolutely 💯 wonderful. More

by ruthannallard
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike in finance , Mark Proffitt
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January 30, 2023

Awesome customer service! Friendly, knowledgeable staff. I look forward to many years as a Crain Hyundai customer! More

by Srickey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
R G, Marketing Team, Rick McGaugh, Mark Proffitt, Jim Cox, Dylan Way, Mike Wallace
Report | Print
Feb 01, 2023 -

Crain Hyundai of Fayetteville responded

I know the entire staff appreciates and thanks you for your kind words. We thank you for your business and look forward to serving you in the future. Best regards, Rick McGaugh Customer Relations Manager Crain Hyundai of Fayetteville

January 29, 2023

They were very nice. Not pushy but very helpful when choosing a new car. 10/10 More

by Ashley.compston
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Proffitt
Report | Print
January 29, 2023

Great car buying experience. The salesman was so very helpful. He had so much experience with the Tucson and helped me understand things I might not ever have known. More

by gayle.pullease
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Proffitt, Jim Cox, Mike Wallace
Report | Print
January 28, 2023

Car wasn't repaired, it has the same problem (engine), I cannot use the car. More

by LOREC90
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rick McGaugh
Report | Print
Jan 30, 2023 -

Crain Hyundai of Fayetteville responded

Ms. Ellett, I am sorry that your vehicle is not running properly. I talked to the service advisor and part of the service that we provided was a fuel induction service. It is possible that one of the injectors is not working properly. As I stated on the phone, we will have to look at the vehicle to see why your Elantra is not running properly. I will have the service department call you so we can make arrangements to get your vehicle back to the dealership and get you taken care of. In the future please call me at 479-695-5807 or email me at richardmcgaugh@crainteam.net if you have questions or if I can help in any way. Regards, Rick McGaugh Customer Relations Manager Crain Hyundai of Fayetteville

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