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Crain Hyundai of Fayetteville

Fayetteville, AR

4.1
1,724 Reviews

1919 West Foxglove Drive

Fayetteville, AR

72704

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Showing 1,724 reviews

December 28, 2021

Very courteous service. Nathan is awesome as an associate. Will use again for car services. More

by Catwalk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan- Service Dept.
December 27, 2021

Enjoy working the team at Crain in Fayetteville. Always on time, always clear about work needed. No surprises. More

by vcastag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service lead.
December 26, 2021

Great service. Alex was a great salesmen and helped us find the right car we wanted. More

by TMCRIGLER95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
December 25, 2021

Took over 30 days to buy back the pathfinder i didn't even have for 24 hours before funding out it had a blown motor and still yet today i am receiving paperwork saying i still owe on the vehicle and it More

by MARRIAWAELTZ
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Wallace, Austin Maize
Dec 27, 2021 -

Crain Hyundai of Fayetteville responded

Ms. Waeltz, We have addressed the issue with your Pathfinder. It did take some time to diagnose and work with not only the warranty company but also the Nissan dealership that we paid to check out the issues with the Pathfinder. As far as your payoff on the vehicle in question, the payoff has been made. There have been ongoing issues with paperwork not only yours but many, many customers. Customers that have been, for the most part, understanding of the situation with delayed title work. Our corporate office has indicated that your paperwork will go out today. I have repeatedly offered to discuss any issues or problems you are having. While I cannot guarantee that I will have the answer you want, I am happy to discuss any problems you are having and give you an update or look into whatever questions you have. Again my number is 479-695-5807 or email me at: richardmcgaugh@crainteam.net. Regards. Rick McGaugh Customer Relations Manager Crain Hyundai of Fayetteville

December 25, 2021

The folks were very helpful and made my experience with the blown engine much less stressful. More

by Arkytrash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
December 23, 2021

Jim cox was amazing with my trade in for 2022 Tucson. I would recommend him to everyone. Everything went easy. Thank you for a great experience. More

by coulston
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Cox, Austin Maize
December 22, 2021

Alex was great at helping us find the perfect car and helped the process of buying it go smoothly. He was very also friendly. More

by mariamaclean13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Keirn
December 22, 2021

Nathan does an outstanding job of representing Crain Hyundai, and taking care of the customer! Great service Nathan! More

by ROBERTFRANKS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan
December 21, 2021

The car buying experience was very smooth and easy. Adam was a fantastic salesman, he did a great job. More

by DYLANGREEN2526
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Capes, Dylan Way
December 20, 2021

friendly personnel. Was able to get an appointment when it was convenient for me. Would recommend them. Friendly and efficient service. More

by LINDA-GARDNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember the names of the people in the service department. But highly recommend
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