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Crain Hyundai of Fayetteville
Fayetteville, AR
1,724 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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March 19, 2022
Mike Wallace is great to work with & does his best at getting you everything you are looking for. This is our 3rd car we’ve bought from him & he’s the only salesman I would use! Kudos to Mike!! getting you everything you are looking for. This is our 3rd car we’ve bought from him & he’s the only salesman I would use! Kudos to Mike!! More
by Daniellewoosley88
Verified CustomerEmployees Worked With
Mike Wallace
March 17, 2022
The people were nice. However, customer call back getting questions answered was poor. Broke a piece on my car (which they did replace) but they did not catch it, I did. However, customer call back getting questions answered was poor. Broke a piece on my car (which they did replace) but they did not catch it, I did. Hood was also unlatched. Seems poor attention to detail. Do not plan on returning to that particular location. More
by Guy
Employees Worked With
Do not remember names, the service manager I dealt with was helpful.
March 13, 2022
Zero stars would be a better rating! Went in looking at the new Elantra Hybrid Limited - got a call with numbers and low and behold, the sticker of $29,300 all of a sudden was now $36,0 Went in looking at the new Elantra Hybrid Limited - got a call with numbers and low and behold, the sticker of $29,300 all of a sudden was now $36,000! When I asked where all the extra money was coming from, I was told "Hyundai is charging an additional $5,000 above sticker". That is total BS - the manufacturer is not charging this, the dealer is! And they will NOT negotiate that at all. Not to mention an additional $1,600 of add ons that probably cost the dealer $200. Buyer beware - there are plenty of dealers throughout the country that are not putting premium markups on their vehicles. Taking my business elsewhere. More
by chrisusn1
Employees Worked With
Kevin Connell, not sure about the manager since I never met him/her
March 12, 2022
I had an issue with my tire. Didn’t have an appointment, but these guys were able to fit me in. Got a new tire an an alignment as a “walk in”. Really appreciate it. Didn’t have an appointment, but these guys were able to fit me in. Got a new tire an an alignment as a “walk in”. Really appreciate it. More
by TYLER86
Employees Worked With
Nathan
March 11, 2022
The salesperson, Kevin Connell, was kind, understanding, professional, and he responded promptly to all my requests for information. professional, and he responded promptly to all my requests for information. More
by JIM.GUNNELL
Employees Worked With
Kevin Connell and the finance manager
March 08, 2022
The dealership was friendly and knowledgeable. My service was done in a timely manner, even though I didn't have an appointment. I will continue using them for all my service needs. My service was done in a timely manner, even though I didn't have an appointment. I will continue using them for all my service needs. More
by pjtempleton55
Employees Worked With
Rick McGaugh, Dylan Way, Trent Parker
