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Crain Hyundai of Fayetteville

Fayetteville, AR

4.1
1,724 Reviews

1919 West Foxglove Drive

Fayetteville, AR

72704

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Showing 1,724 reviews

April 11, 2022

Before visiting Crain Hyundai, I'd visited Honda, Toyota, and Acura. Those dealerships had very few new cars on their lots. Crain had new cars I could sit in and test drive. I bought a new car that day and d More

by HAWMEL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex, Rick McGaugh
April 10, 2022

Everyone was very nice and helpful. My only issue is that I purchased my car 3/19 today is 4/10. My trade in hasn't been paid off yet, and I haven't received the title paperwork yet to More

by Jen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Proffitt
April 09, 2022

Very easy to buy a car here! I would definitely recommend these guys for sure. More

by moemoehill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marketing Team, Rick McGaugh, Mark Proffitt, Jim Cox, Dylan Way, Mike Wallace
April 09, 2022

Quick and easy transaction. Pleasant to work with and got me taken care of. Thank you Crain Hyundai! More

by turningpoint05
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marketing Team, Rick McGaugh
April 07, 2022

Mike and Zach worked very hard to get me exactly what I was looking for,and working with my budget in mind. I am very pleased with my purchase , and the staff was extremely easy to work with. Thanks guys More

by cbsfunlady
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Mckenna, Mike Wallace
April 07, 2022

Polite, easy to work with. Professional service. Knowledgeable salesperson. I would recommend to friends and family. More

by GLOVERSR57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Proffitt, Jim Cox, Dylan Way, Mike Wallace
April 06, 2022

They were very fast on responding to my deal on the phone....Couldn’t ask for a better sales person than Mike Wallace,..He was very nice and made sure I understood everything..about the car..I differen More

by AHEARD624
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick McGaugh, Dylan Way, Mike Wallace
April 06, 2022

They do their best to help customers get the deal that they want or can afford if they can’t then the deal just can’t be done any where More

by lesc1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marketing Team, Rick McGaugh, Dylan Way, Mike Wallace
April 06, 2022

Great employees. Knowledgeable, Friendly, Courteous, & Accommodating. They were able to find us a new car that matched our specifications exactly and helped us close More

by braveheartworkshops
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler in Sales, Zac McKenna Finance Manager, Marketing Team
April 05, 2022

Probably one of the rudest group of people I have ever met. They lied multiple times to me and my husband and could nor keep a “story” straight. I am never buying a Hyndaui again or any car from this plac More

by ajjones199667
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zachary and Nathan service department
Apr 05, 2022 -

Crain Hyundai of Fayetteville responded

I am sorry that your experience with our service department was not to your satisfaction. I do know that our service manager and service advisor did their best to accommodate your needs. It is my understanding that you were given a new Kona to drive for the ten days that your insurance would cover a rental while your 2016 Tucson was being repaired. It took longer than ten days to complete the extensive repairs but with supply chain shortages and shipping issues we did our best to get your Tucson back to you as quickly as possible. We thank you for and appreciate your business. If you have additional comments or questions please call me at 479-695-5807 or email me at richardmcgaugh@crainteam.net. Regards, Rick McGaugh Customer Relations Manager Crain Hyundai of Fayetteville

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