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Crain Hyundai of Fayetteville

Fayetteville, AR

4.1
1,724 Reviews

1919 West Foxglove Drive

Fayetteville, AR

72704

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Showing 1,724 reviews

April 22, 2022

Didn’t get what I wanted but the guys found me a nice suv. Really appreciate the time and dedication that I was given. Thank you More

by neena734
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Proffitt
April 21, 2022

I do not know or even truth that they did everything that they marked done. Because i am sure that they did not check the tire pressure. I was not mad about it, but thought it will be ok to just let the cust More

by Adex
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Service personnel
Apr 21, 2022 -

Crain Hyundai of Fayetteville responded

I am sorry that you felt that the service provided did not include a tire pressure check. Our goal is to always complete every item on the inspection checklist. If for some reason we omitted the tire pressure check, please come in anytime at your convenience and we are happy to check your tire pressure on all of your tires. If you felt that you were not heard when trying to relay your complaint, again I apologize. Feel free to call me at 479-695-5807 or if you prefer email at richardmcgaugh@crainteam.net. if I can help you schedule the tire inspection. Regards, Rick McGaugh Customer Relations Manager Crain Hyundai of Fayetteville

April 19, 2022

They do the best they can with what they have and do their best to meet your needs More

by lesc1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marketing Team, Rick McGaugh, Mike Wallace
April 17, 2022

Awesome people! Would work with again. Love Mark Proffitt! My 2nd purchase. September is amazing! More

by DEE.ANNS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
September, Tyler, Mark Proffitt
April 16, 2022

When I arrived into the service area and walked inside the glass doors I got the impression that my arrival was an inconvenience for all three of the employees at the check in counter. One employee was si More

by SCL02002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The three service members pictured where not who I saw.
April 14, 2022

Quick to finish services, leaves car clean, and easy to book appointments but could have better details of services on website More

by bryannabrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick McGaugh
April 14, 2022

They have quick, friendly service, knowledgeable staff, check in and out was easy, even washed my car More

by Rfairchild1@me.com
Recommend Dealer
Yes
Employees Worked With
Service dept
April 13, 2022

Mike Wallace was helpful, informative, and friendly throughout the entire process. I'll definitely be working with him in the future. More

by Dan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wallace
April 12, 2022

Tyler was a great salesman, but it’s takes awhile to get paperwork for tags. Called to see where it was, and was told it should be in mail More

by Cboyd1960
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marketing Team, Rick McGaugh, Mark Proffitt, Jim Cox, Dylan Way, Mike Wallace
April 11, 2022

They found the warranty and replaced some wiring with my airbag. I was in and out within the hour. Highly recommend! More

by pamelayang13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marketing Team, Rick McGaugh, Dylan Way
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