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Crain Hyundai of Fayetteville
Fayetteville, AR
1,723 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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September 17, 2022
Service doesn’t match the Genesis level of service expected. Efficiency in general isn’t a strong point. Disappointment follows each visit and some sort of call back is required. Love the GV70. expected. Efficiency in general isn’t a strong point. Disappointment follows each visit and some sort of call back is required. Love the GV70. More
by Melissa Anderson
Verified CustomerEmployees Worked With
Service- yet no service members listed. This speaks volumes!
Helpful September 15, 2022
Your 'Hyundai certified' mechanics had no clue how to fix my 'Hyundai' which is absolutely absurd. Also gave me false information by telling me the brand new compressor that was out in was bad. Ended up taki my 'Hyundai' which is absolutely absurd. Also gave me false information by telling me the brand new compressor that was out in was bad. Ended up taking it to a different mechanic who fixed the problem that was so simple even he could not believe your mechanics sent me away not being able to fix it AND telling me that my brand new compressor was bad. Would never take my vehicle there again NOR would I our hase a vehicle there. More
by amyjjlewis
Employees Worked With
Have no idea names
September 13, 2022
Everything was great, from out initial visit until our last visit to sign the papers. All your staff was friendly, competentent and saw to all our needs. This is our third Hyuandai purchase from Crain, last visit to sign the papers. All your staff was friendly, competentent and saw to all our needs. This is our third Hyuandai purchase from Crain, in Fayetteville and we're sure it won't be the last based on aĺ your personal.we've encountered there! More
by WINDYWINMORE
Employees Worked With
Ben, Currently in Arkadelphia with Crain., R G, Marketing Team, Rick McGaugh, Mark Proffitt, Jim Cox, Dylan Way, Mike Wallace
September 10, 2022
Excellent Product. Excellent sales department. Excellent service department. We just bought our second Hyundai. So happy with these vehicles!!!! Excellent sales department. Excellent service department. We just bought our second Hyundai. So happy with these vehicles!!!! More
by tonya.thompson618
Employees Worked With
Tim Butler General Mgr, Mike Wallace
September 10, 2022
Took our car in for a safety recall. They fixed the problem and found & fixed two more recalls we didn't even know about! Everyone was helpful & kind. Sped of service was great. Nice, cl They fixed the problem and found & fixed two more recalls we didn't even know about! Everyone was helpful & kind. Sped of service was great. Nice, clean space to wait while the repairs were done. The lady answering incoming calls- 2 thumbs up for her patience. More
by sherrisaling1
Employees Worked With
September
September 10, 2022
This dealership keeps me in cars period. Every time I need to trade in or buy a new car they do their very best to make it happen . Mike Wallace is my go to sals man and I’ll deal with him e Every time I need to trade in or buy a new car they do their very best to make it happen . Mike Wallace is my go to sals man and I’ll deal with him every time . He gets the job done. Polite, courteous, knowledgeable, experienced and works hard for you More
by lesc1
Employees Worked With
Mike Wallace
