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Crain Hyundai of Fayetteville

Overview Reviews (1,724) Inventory (280)

Crain Hyundai of Fayetteville

Name: Crain Hyundai of Fayetteville
Address: 1919 West Foxglove Drive, Fayetteville, AR, 72704, US
Telephone: (479) 335-5908
Rating: 4.1

4.1

1,724 Reviews

1919 West Foxglove Drive, Fayetteville, Arkansas 72704

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Sales: (479) 335-5908

Service: (479) 695-5898

Parts: (479) 695-5834

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Crain Hyundai of Fayetteville

Fayetteville, AR

Overview

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Vehicles

4.1

1,724 Reviews

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1919 West Foxglove Drive

Fayetteville, AR

72704

Directions

4.1

1,724 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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Overview Reviews (1,724) Inventory (280)

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Sales: (479) 335-5908

Service: (479) 695-5898

Parts: (479) 695-5834

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Showing 1,724 reviews

September 17, 2022

SALES VISIT - USED

Tyler and his team were amazing we will most definitely be back and purchase from them. be back and purchase from them. More

by Jfreeman

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Tyler, R G, Marketing Team, Rick McGaugh, Mark Proffitt, Jim Cox, Dylan Way, Mike Wallace

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September 17, 2022

SALES VISIT - USED

They are great with finding you the great deal and get you the dream truck that you want you the dream truck that you want More

by sethallenfoster

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jim Cox

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September 15, 2022

SERVICE VISIT

Your 'Hyundai certified' mechanics had no clue how to fix my 'Hyundai' which is absolutely absurd. Also gave me false information by telling me the brand new compressor that was out in was bad. Ended up taki my 'Hyundai' which is absolutely absurd. Also gave me false information by telling me the brand new compressor that was out in was bad. Ended up taking it to a different mechanic who fixed the problem that was so simple even he could not believe your mechanics sent me away not being able to fix it AND telling me that my brand new compressor was bad. Would never take my vehicle there again NOR would I our hase a vehicle there. More

by amyjjlewis

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Employees Worked With

Have no idea names

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Sep 15, 2022 -

Crain Hyundai of Fayetteville responded

Ms. Lewis, It is my understanding that you had another service shop install your A/C compressor. While we would have had to charge you to diagnose and fix the problem, we felt it was in your best interest to let the shop that installed the part complete the service that you already paid for. We appreciate the opportunity to serve you but in your case we opted not to do the work. We felt that the shop that installed the compressor should stand behind their work and take care of you. If you have additional comments or questions please call me at 479-695-5807 or email at richardmcgaugh@crainteam.net Regards, Rick McGaugh Customer Relations Manager Crain Hyundai of Fayetteville

Sep 16, 2022 -

amyjjlewis responded

You can try to come up with whatever excuses you want, my dad can even back me up in what I was told by your mechanics as they also talked to him. I stand by my review 200%. Would never recommend this dealership to anyone. This is the third Hyundai I have owned, so I've dealt with Hyundai for a long time now and never had a bad experience until Crain Hyundai. Still won't be returning here to service or to purchase or trade-in.

September 15, 2022

SERVICE VISIT

Very friendly and helpful. They very knowledgeable. They need to get some new cars in. They very knowledgeable. They need to get some new cars in. More

by PATTIJOM

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jim Cox

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September 13, 2022

SALES VISIT - NEW

Everything was great, from out initial visit until our last visit to sign the papers. All your staff was friendly, competentent and saw to all our needs. This is our third Hyuandai purchase from Crain, last visit to sign the papers. All your staff was friendly, competentent and saw to all our needs. This is our third Hyuandai purchase from Crain, in Fayetteville and we're sure it won't be the last based on aĺ your personal.we've encountered there! More

by WINDYWINMORE

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Ben, Currently in Arkadelphia with Crain., R G, Marketing Team, Rick McGaugh, Mark Proffitt, Jim Cox, Dylan Way, Mike Wallace

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September 12, 2022

SALES VISIT - NEW

Mike was great. No pressure sales, knows his product. Highly recommend him for your next car purchase. No pressure sales, knows his product. Highly recommend him for your next car purchase. More

by garrylwalk

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Mark Proffitt

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September 11, 2022

SALES VISIT - NEW

Great place to purchase a vehicle. Never pressured. Listened to everything we wanted and did their best to help us achieve our goal down to the monthly payment. Never pressured. Listened to everything we wanted and did their best to help us achieve our goal down to the monthly payment. More

by tumblesbaca

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Zak, Jim Cox

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September 10, 2022

SALES VISIT - NEW

They were very good and easy to talk too. They did everything they could do to help us make our decision.’ They did everything they could do to help us make our decision.’ More

by benitadavison50

Verified Customer

Friendliness

Recommend Dealer

Yes

Employees Worked With

Dylan Dailing

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September 10, 2022

SALES VISIT - NEW

Excellent Product. Excellent sales department. Excellent service department. We just bought our second Hyundai. So happy with these vehicles!!!! Excellent sales department. Excellent service department. We just bought our second Hyundai. So happy with these vehicles!!!! More

by tonya.thompson618

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Tim Butler General Mgr, Mike Wallace

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September 10, 2022

SERVICE VISIT

Took our car in for a safety recall. They fixed the problem and found & fixed two more recalls we didn't even know about! Everyone was helpful & kind. Sped of service was great. Nice, cl They fixed the problem and found & fixed two more recalls we didn't even know about! Everyone was helpful & kind. Sped of service was great. Nice, clean space to wait while the repairs were done. The lady answering incoming calls- 2 thumbs up for her patience. More

by sherrisaling1

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

September

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Crain Hyundai of Fayetteville

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