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Crain Hyundai of Fayetteville

Fayetteville, AR

4.1
1,724 Reviews

1919 West Foxglove Drive

Fayetteville, AR

72704

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Showing 1,724 reviews

September 26, 2022

I had an appointment to replace the turbo accelerator, and expected to be there all day. Everyone that walked by were very friendly and several stopped to chat and showed there concern, offering coffee tr More

by sharon.ibarra011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Mcclish, September,
September 24, 2022

I never look forward to having car serviced. Like everyone I have a busy schedule. Anytime I call Crain Hyundai always works with my schedule. Their waiting area is clean, quiet and the people More

by kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick McGaugh
September 24, 2022

Did not fix the rattle. Got the rattle in the rear seat fixed, but not the one in the rear hatch lift. More

by gp4714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can't rate people I did not meet.
September 23, 2022

Crain Hyundai in Fayetteville was easy to work with and made purchasing our car easy. More

by AKDREAMIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
September 23, 2022

Good folks. Good vehicles Good prep on vehicles for Delivery to new customer Paperwork delays for registering Purchasing new tags is BAD Currently waiting More

by gene1944
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick McGaugh, Mark Proffitt
September 23, 2022

Jeff Blake was very nice and helpful he took very good care of us! Zack McKenna was very good at explaining everything to us he was a very nice man! We would recommend this dealership to anyone! More

by Nettietidwell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack McKenna
September 22, 2022

Great service Kevin the car salesman was great called me on my Birthday and anniversary when I bought the car More

by douglawson2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin sales department
September 22, 2022

The service provided was great. Sales staff were very helpful and found us what we were looking for. Finance process was quick and painless. Overall a very experience More

by westarkallstar14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales person not listed here.
September 22, 2022

I was there twice for 2 different reasons in the past couple of weeks and everyone was kind and I got in and out quickly More

by Keren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wallace
September 22, 2022

Overpriced with mechanic work, bad communication with departments, a lot could be better, do better More

by CDY_FLICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Services
Sep 22, 2022 -

Crain Hyundai of Fayetteville responded

It is my understanding that we are replacing your engine on a 2016 Accent at no charge to you. This is easily over a $6,500 value. Yes, you will be responsible for parts that are not warrantied such as the radiator motor and resistor. We can always do a better job at communicating. If you have questions or additional comments please call me at 479-695-5807. By the way our rates are competitive with other dealerships in the area. Regards, Rick McGaugh Customer Relations Manager Crain Hyundai of Fayetteville richardmcgaugh@crainteam.net

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