Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crain Hyundai of Fayetteville
Fayetteville, AR
1,724 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,724 reviews
Verified Customer
October 19, 2022
Service itself was fine, but the wait was almost 2 hours. I was told it would be one hour, which seemed a little long for a scheduled oil chance, but 2 hours was just a really long time to wait. Happy there I was told it would be one hour, which seemed a little long for a scheduled oil chance, but 2 hours was just a really long time to wait. Happy there was coffee and water though! More
by J smith
Employees Worked With
Not sure
October 18, 2022
Great service department, always looks every over on my Tucson to help keep my car in tip top running order. Thank you Crain service department!! Tucson to help keep my car in tip top running order. Thank you Crain service department!! More
by VICKI
Employees Worked With
Kevin Connell, Rick McGaugh, Mark Proffitt, Jim Cox, Dylan Way, Mike Wallace
October 14, 2022
This is our 2nd time buying from them, they are very attentive, friendly and knowledgeable. Mike Wallace was very nice and helpful when we bought our brand new car. We would definitely recommend to anyo attentive, friendly and knowledgeable. Mike Wallace was very nice and helpful when we bought our brand new car. We would definitely recommend to anyone! More
by Belize Kellerman
Employees Worked With
Mike Wallace
October 14, 2022
Not satisfied at all. Had to order an alternator in September, said alternator would be here by October 13th . Called and spoke to James in parts department. He said it ha Had to order an alternator in September, said alternator would be here by October 13th . Called and spoke to James in parts department. He said it has now been pushed back until the 28th. So I’m still sitting here with no car unless I borrow from a friend. And they still want to charge me a humongous amount for it. Not satisfied at all!!!!!!!!! More
by mccaw.betty
Employees Worked With
James on parts 0 only name I know
October 12, 2022
Great customer service , was an easy transaction, the service was pleasant , they are were knowledgeable, helped us with any questions we had, highly recommend service was pleasant , they are were knowledgeable, helped us with any questions we had, highly recommend More
by Keytherapy
Employees Worked With
Micheal Sutton and Finance Person Zac
October 09, 2022
They were unresponsive and communication was poor on when my car was going to be available. Availability of service was going to be 3 weeks or more to do warranty work and no loaners available. Had to transp my car was going to be available. Availability of service was going to be 3 weeks or more to do warranty work and no loaners available. Had to transport it to Tulsa, so that it would be fixed. More
by emwhitworth16
Employees Worked With
Nathan in service
October 09, 2022
The personal attention that I got during my visit was exceptional. September and Brandon were very helpful. I will definitely use this service department again. exceptional. September and Brandon were very helpful. I will definitely use this service department again. More
by MELROSSBOROUGH
Employees Worked With
September
