Crain Hyundai of Fayetteville

DONT BUY FROM THIS DEALER! !! DONT My brand new vehicle HYUNDAI SANTA CRUZ left my husband and I stranded on a very busy deadliest highway this am. It just quit running. They c !! DONT My brand new vehicle HYUNDAI SANTA CRUZ left my husband and I stranded on a very busy deadliest highway this am. It just quit running. They can't get the part until next year. I've been trying to get a LOANER all day. The GM could not even call me back the Customer Service Manager did. They will leave you hanging by yourself. Horrible place horrible service. What do they expect a person to do without a car. Can't get to work!!! Don't buy from them or even don't by a HYUNDAI More

They where easy to work with. No pushy sales tactics. The wife is enjoying her new car. No pushy sales tactics. The wife is enjoying her new car. More

The service department has always been courteous and helpful with all of my service needs helpful with all of my service needs More

Crain Hyundai was there to help us. They followed through with what they told us. They were honest with us the whole time they had our car. I would recommend them to my friends and fami They followed through with what they told us. They were honest with us the whole time they had our car. I would recommend them to my friends and family. More

They didn’t tell us we didn’t have a second key or floor mats. mats. More

Poor judgment related to customer versus Dealership position. Lack of transparency and mediocre communication. Calls weren’t responded Poor customer service experience. position. Lack of transparency and mediocre communication. Calls weren’t responded Poor customer service experience. More

Great dealership - my salesperson, Adam Capes, was so knowledgeable and easy to work with. Sales process was pleasant and painless. knowledgeable and easy to work with. Sales process was pleasant and painless. More

I had a terrible time trying to get an appt. Once there service was good but need to do something about getting the appt. made. Phone service is terrible! Service department would not answer the Once there service was good but need to do something about getting the appt. made. Phone service is terrible! Service department would not answer the phone. Fix it!! More

Sales consultant, Mike Wallace, was fantastic. He gave me options that worked for my goal and worked to overcome an obstacle at the end. I’d recommend him and this dealership. He gave me options that worked for my goal and worked to overcome an obstacle at the end. I’d recommend him and this dealership. More