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Crain Hyundai of Fayetteville
Fayetteville, AR
1,724 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,724 reviews
September 11, 2018
great service all around It was easy to drop off and to get back on the road even if it was Labor Day weekend. Crain Hyundai inspire a great amount of confidence for my family It was easy to drop off and to get back on the road even if it was Labor Day weekend. Crain Hyundai inspire a great amount of confidence for my family and I. Hope business prospers for being such a great establishment.. More
by USERONE7985
Verified CustomerEmployees Worked With
Anthony service advisor was great the last couple of times I was there, Rick McGaugh
September 10, 2018
Got Sold a Dangerous Vehicle Extremely poor experience! Bought a used car from them two weeks ago that they said passed safety inspections. I took that as meaning the car was safe Extremely poor experience! Bought a used car from them two weeks ago that they said passed safety inspections. I took that as meaning the car was safe to drive, but as I was dropping my wife off to work the morning after the car instantly dropped speed on the highway from 70 to 50 and continued doing so. I had to pull over and try to inch my way to a safe spot off the highway so I could get the car towed. They took it to servicing and found the problem was a broken water pump. When I asked the sales manager why that wasnt brought up when I was assured it passed safety he just replied they did not check for it. I asked if he could help pay for it, but he flat out refused saying he was not legally obligated to. I expressed my concern that it was a pretty dangerous situation that we were put in and that we took them on their word when they said it was safe to drive. He responds by mocking me, making rude analogies “you could also get slapped by the door on the way out” - something to that affect, I was at work so I couldnt hear clearly - and treats it like it was some hypothetical scenario instead of a real concern we were faced with. Add that to the fact that they agreed to fix a broken windshield that they conveniently did not mention to us (my wife spotted it), and its going to be three weeks this Thursday and they still have not gotten it fixed! I paid for this car in cash THREE WEEKS AGO and I have only driven it once when it broke!!!! DO NOT GO TO THIS DEALERSHIP - THEY WILL RIP YOU OFF AND LAUGH IN YOUR FACE ABOUT IT!!! More
by ppant
Employees Worked With
Fred Reinhardt
September 08, 2018
Everyone was very friendly and helpful. They treat you like a real VIP. I always get excellent service and care for my car. I used to own a Mercedes and the service and everything at Crains They treat you like a real VIP. I always get excellent service and care for my car. I used to own a Mercedes and the service and everything at Crains is as good or better. Great people throughout. If I buy another new car it will be from these guys. More
by Jackie
Employees Worked With
I can’t remember names. I’m at “that” age lol, Mark Darr
September 06, 2018
First service I just came in for first service check up only had 2100 miles on car they check it over no oil change or anything else done I just came in for first service check up only had 2100 miles on car they check it over no oil change or anything else done More
by HOLLINGSWORTHGREG18
Employees Worked With
Mark Proffitt, Mark Darr
September 06, 2018
Professional I depend on my vehicle to be in good working condition, especially when I have my 95-year-old mother with me and feel sure Crain does a great job keep I depend on my vehicle to be in good working condition, especially when I have my 95-year-old mother with me and feel sure Crain does a great job keeping it that way More
by billorsusie
Employees Worked With
Chris Bunch
September 06, 2018
Outlet car was not working Great dealing with Dereck and the service department. Everything was taken care of in a timely manner and was able to get me going again. Great dealing with Dereck and the service department. Everything was taken care of in a timely manner and was able to get me going again. More
by Gawelborn
Employees Worked With
Dereck Smith
September 06, 2018
Great Service Went in to get my brakes replaced because a local place said I needed them. Wanted a second opinion so I went to Crain Hyundai! Went in to get my brakes replaced because a local place said I needed them. Wanted a second opinion so I went to Crain Hyundai! More
by redrivershootout
Employees Worked With
Braxton in Service
September 03, 2018
Oil Change It was quick and they offered to check other things my vehicle may need. Did everything I asked and I have no complaints. I used to work here so I cou It was quick and they offered to check other things my vehicle may need. Did everything I asked and I have no complaints. I used to work here so I could be biased. More
by SHARONBATISTA
Employees Worked With
Whoever is at Service Dept, they’re great.
September 03, 2018
Happy Honda Accord I want to Thank Crain Hyundai for helping us find a great car for a great price.. I recommend you ask for Tiger... Great Guy.. Great Service.. We will I want to Thank Crain Hyundai for helping us find a great car for a great price.. I recommend you ask for Tiger... Great Guy.. Great Service.. We will be back in May for another car purchase for my other daughter😊.. More
by J
Employees Worked With
Brandon Andrews, Mark Darr
September 01, 2018
2013 Sonata The service department was very friendly and was able to fit me into the schedule without an appointment, They also gave me an estimate for another re The service department was very friendly and was able to fit me into the schedule without an appointment, They also gave me an estimate for another repair for free. More
by t54j54
Employees Worked With
Anthony Eaton
