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Crain Hyundai of Fayetteville

Fayetteville, AR

4.1
1,724 Reviews

1919 West Foxglove Drive

Fayetteville, AR

72704

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Showing 1,724 reviews

December 28, 2022

Terrible communication, terrible customer service. I had to call them because they don’t call you. More

by Pocketbrookes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan
December 28, 2022

They were ready to help us out in the middle of an emergency and got my family back on the road. More

by trochester13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Wallace
December 27, 2022

Will not go back once my maintenance package is up. Paid for the engine cleaning. But they didn't even wash my car like they use to. More

by PJJATOOLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
December 24, 2022

Never called to let me know my part had arrived. They had it for several days before I called my self. More

by brostallings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda
Dec 24, 2022 -

brostallings responded

Still waiting to get my car fixed!

December 23, 2022

Jeff Blake, was our salesman, great customer service! !!! All friendly staff, defiantly would refer them..... More

by rouse369
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Blake
December 19, 2022

I have been driving a Hyundai for twenty years and this is the unhappiness trade I have done More

by cole101880
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeff
December 18, 2022

The service at Crain was so awesome. They were welcoming and even had hot coffee when I arrived. They explained well and walked me through my service. More

by RCKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Cox
December 16, 2022

Always a good visit when it's time for my "Baby Blue" Kona, to get a check up. The Staff are Always courteous, on time, & reliable. Thank You for taking care of Us. Merry Christmas More

by FLEMINGDIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wallace
December 16, 2022

This was one the best experiences I have had purchasing a car. I felt they were honest and straightforward with the entire process. More

by jmorrison.ok
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Cox
December 14, 2022

I called on a Saturday and no one answered so I left a message with the receptionist but no one called me back. I then drove in and found out that they don’t do service work on Saturdays because only two More

by JLar
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No names were identified
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