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Crain Hyundai of Fayetteville
Fayetteville, AR
1,724 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,724 reviews
November 02, 2018
Good Service Crain has a very nice service department. Very friendly from start to finish. Friendly staff and a very nice waiting area. Would recommend to anyone. Crain has a very nice service department. Very friendly from start to finish. Friendly staff and a very nice waiting area. Would recommend to anyone. More
by justingillette77
Verified CustomerEmployees Worked With
Rick McGaugh, Dereck Smith
October 31, 2018
Good people Nice, helpful, honest people. The service shop will recommend the service and you need and give you a coupon that you can use to reduce the cost. I Nice, helpful, honest people. The service shop will recommend the service and you need and give you a coupon that you can use to reduce the cost. I like that. More
by LDEAVENS
Employees Worked With
Service department
October 24, 2018
Good experience Great people and very pleasant experience. Vehicle was very clean at the end. No complaints at all. Good pricing for the service as well. Highly reco Great people and very pleasant experience. Vehicle was very clean at the end. No complaints at all. Good pricing for the service as well. Highly recommended. More
by NINA HANSBERRY
Employees Worked With
Rick McGaugh
October 23, 2018
Service call Crain Hyundai was able to get me in at last minute. They are great! Replaced battery, aligned tires and changed my oil! I always take my Hyundai to Cr Crain Hyundai was able to get me in at last minute. They are great! Replaced battery, aligned tires and changed my oil! I always take my Hyundai to Crain, for everything, and will continue to do so. More
by TFENNEL
Employees Worked With
Anthony Eaton - Service Depr.
October 22, 2018
Generally good service Came in for a recall. Was told my fluids needed to be changed. Was not really prepared for a $600 bill. Paid it anyway, since the service would eventu Came in for a recall. Was told my fluids needed to be changed. Was not really prepared for a $600 bill. Paid it anyway, since the service would eventually need to be done. Also asked to have a brake light fixed. Discovered on the weekend that it was not fixed, though it was charged on the bill. This is the first time I’ve had a problem at Crain. Hope the next visit is better. More
by Susan
Employees Worked With
Braxton
October 20, 2018
Thank you for the help Anthony at the service center helped me a lot even though I didn’t make an appointment and I had never visited Crain before. I very much appreciate hi Anthony at the service center helped me a lot even though I didn’t make an appointment and I had never visited Crain before. I very much appreciate his service More
by Melena16
Employees Worked With
Anthony and Donnie
October 15, 2018
Oil change Work was done, car was not vacuumed out as has been in past times. I assume all work was done, but was disappointed the car was not cleaned. Work was done, car was not vacuumed out as has been in past times. I assume all work was done, but was disappointed the car was not cleaned. More
by Savannamcc
Employees Worked With
Do not know names of the ones I worked with
October 15, 2018
My experience was exceptional! My daughter brought her vehicle in for service and they treated her very well. The work was done very quickly and efficiently. Looking forward to my n My daughter brought her vehicle in for service and they treated her very well. The work was done very quickly and efficiently. Looking forward to my next visit! More
by 121EXINGTON
Employees Worked With
Service
October 15, 2018
Feeling cheated I have in writing that the service I purchased was for 5 years or 60k miles. Manager says it was “prorated” and it really means 8 oil changes. I have I have in writing that the service I purchased was for 5 years or 60k miles. Manager says it was “prorated” and it really means 8 oil changes. I have 37000 mikes on my (3rd) Genesis and the agreement was made Feb 2016. I need to get this resolved higher than the generalmanager. I feel cheated. this dealership’s agent, the finance officer assured me that the agreement was 60k miles or 5 years. I had him write that so there could be no questions. I have had service agreements in the past - never had this issue. I paid almost $700. I can get a lot of oil changes for $700 else. I will take this to the highest level. More
by BARBRA_MCHENRY
Employees Worked With
Service employees were not at fault
October 11, 2018
great people very curtious staff .loved it they will send a parts man 123 miles to get my part absolutely kick xxx no other dealerships do that super great people .For people need to .loved it they will send a parts man 123 miles to get my part absolutely kick xxx no other dealerships do that super great people .For people need to understand have patients they are busting their buts for all of us as customers thanks Glenn MCDANIEL More
by Hyundai supercar genisis
Employees Worked With
All service Department And Mechanics
