Crain Hyundai of Fayetteville

Will never use again Had to have a repair while out of town and on the road I will never use Crain again and would not recommend them. They were very expensive and when I Had to have a repair while out of town and on the road I will never use Crain again and would not recommend them. They were very expensive and when I got back home discovered they had left hoses on my car disconnected. Take note -- I was charged a $57.11 misc. fee. I was told this was for incidental supplies. More

Oil change Regular service appointment. Appreciate the friendliness of staff. Waiting area was clean and wifi worked great. Will be back for next service. Than Regular service appointment. Appreciate the friendliness of staff. Waiting area was clean and wifi worked great. Will be back for next service. Thanks Crain Hyundai. More

Always excellent Prompt service, always cheerful and they strive to inform you of any and all potential work or replacements that will need to be done in the future. Prompt service, always cheerful and they strive to inform you of any and all potential work or replacements that will need to be done in the future. More

Best Location Literally love the manager at the bentonville location.. Darren. However the Fayetteville location is the BEST location I’ve ever had my car serviced Literally love the manager at the bentonville location.. Darren. However the Fayetteville location is the BEST location I’ve ever had my car serviced at. EVER!! More

love my little tucson Mark has always been good to work with. I have purchased several vehicles through him. He knows what I need, he is honest Thanks Mark Proffitt! Mark has always been good to work with. I have purchased several vehicles through him. He knows what I need, he is honest Thanks Mark Proffitt! More

6 trips for the same issue Low tire pressure light was on. Went to service center to get it checked out. Told us weather caused tire pressure to fluctuate. Put nitrogen in the Low tire pressure light was on. Went to service center to get it checked out. Told us weather caused tire pressure to fluctuate. Put nitrogen in the tires. Next day. Light came back on. Went out if town. Came back 4 days later to get light checked out, more nitrogen in tire. We had asked them to check for a nail, etc. that did not happen. Went home, came back again and this time they found a nail. I paid $32 for the flat to be fixed. Light did not go out. Went back next afternoon, this time they told us that the patch wasn’t going to hold because if where the nail was. Told us we need a new tire. We got the new tire. And left. Low pressure light didn’t go off. Back the next day and talked to a different tech in the service area. He said the right front tire didn’t have enough nitrogen in it. That was the NEW tire we got the previous night from your same service department. He finally got it leveled out and the light went out. So, no I am not happy about making multiple trips for the same issue that SHOULD have been resolved the first visiit. More

Awesome Great service, friendly staff, fast paperwork flow. Accepting of my needs or wants and not pushy for up-sales. Great place for new or used vehicles wi Great service, friendly staff, fast paperwork flow. Accepting of my needs or wants and not pushy for up-sales. Great place for new or used vehicles with great prices. More

Great Experience Sales Consultant Benjamin Gordon and General Sales Manager SaVannah Gilbreth were extremely helpful in my recent vehicle purchase with Crain Hyundai o Sales Consultant Benjamin Gordon and General Sales Manager SaVannah Gilbreth were extremely helpful in my recent vehicle purchase with Crain Hyundai of Fayetteville. Great overall experience! More

Great experience! The quickest service I have ever had a Crain Hyundai! The Advisor, Zachary was very nice and answered all my questions. Would highly recommend them! The quickest service I have ever had a Crain Hyundai! The Advisor, Zachary was very nice and answered all my questions. Would highly recommend them! More

Good service, bad communication My service was overall good, and the workers were helpful. My only complaint was a lack of communication. I brought my car in in the morning and was t My service was overall good, and the workers were helpful. My only complaint was a lack of communication. I brought my car in in the morning and was told the work would take at least 4 hours. After 6 hours no one had contacted me, so I called, but no one in service was available. I left a message. No one called back. I had to call again the next day and leave another message before I was able to talk to anyone. I had no idea my car would need to be kept overnight and was frustrated no one contacted me until the next day to tell me what was going on. Aside from that, everyone who worked with my car was great; they just need to let customers know what’s going on. More