Crain Hyundai of Bentonville

Experience Our salesman was great.I would use him again. However the finance dept not so much I would go to my bank first before going through that again. They a Our salesman was great.I would use him again. However the finance dept not so much I would go to my bank first before going through that again. They asked to run our credit fine. We were under the impression they would run it once not six times. They should have asked first. Then we had to negotiate our interest rate. Didn't like that either. The car I bought has AC issues which they are working on fixing. More

this was the best buying experienceever the best buying experence ever. darren worked so hard for us, and all the numbers worked oout for us. we are so pleased with our third hyundai. the best buying experence ever. darren worked so hard for us, and all the numbers worked oout for us. we are so pleased with our third hyundai. More

pleasant car buying experience Great people to work with. Deal was easy & painless.I would definitely recommend this dealership. I live in MO. but will travel to Ark. for car maint. Great people to work with. Deal was easy & painless.I would definitely recommend this dealership. I live in MO. but will travel to Ark. for car maint.. More

The best experience I ever had trying to by a car . I needed a car in a bad way . The car that I had didn't have a working a/c . I was dreading going thru another Arkansas summer without one . To tell t I needed a car in a bad way . The car that I had didn't have a working a/c . I was dreading going thru another Arkansas summer without one . To tell the truth my car was a xxx . I also had another problem I had bad credit . I didn't think there was any way that they would help me. When the deal was done I had a new car & a payment I could afford . I will definitely go back for my next car . Thank you hyundai of bentonville . Your awesome ! More

Great Experience. I had a great experience obtaining my new vehicle. The staff was friendly and helpful. I would recommend this dealership to anyone looking for a reli I had a great experience obtaining my new vehicle. The staff was friendly and helpful. I would recommend this dealership to anyone looking for a reliable car. More

Best dealership ever!! There really isn't a better dealership than Crain. This was my first experience with them and it was amazing. I won't hesitate to return. I will also There really isn't a better dealership than Crain. This was my first experience with them and it was amazing. I won't hesitate to return. I will also be recommending them to my friends and family. More

it was a great experience great place clean and very happy going offering drinks and very comfortel all the salepersons are very nice fun to talk to and will ansewer any questi great place clean and very happy going offering drinks and very comfortel all the salepersons are very nice fun to talk to and will ansewer any questions you have if they can not ansewer they find someone who can help you we were pleased with our experience More

Evidently the starter leverage something or another broke. My car would not start, I am a real estate agent and this shuts my business down. I previously had a extremely bad dealing with the Hyundai de broke. My car would not start, I am a real estate agent and this shuts my business down. I previously had a extremely bad dealing with the Hyundai dealership in Springfield, MO, BUT being new and unsure of where to go I tried Reliable Hyundai of Springfield again, my daughter even called (Her husband is a Hyundai sales and service manager). To even look at the vehicle it would be 5 days! When I asked about parts, an additional 3-5 days. Loaner car, none in their lot. Needless to say another extremely bad experience. My husband got on line found Crain Hyundai and said, "Deb we're in luck. The one in Bentonville is actually9 miles closer." (thinking of the towing and so forth). So I called. The receptionist, most pleasant transferred me back to Service. Where Dave Daeffler Service Manager, was ever so patient with me. In the first 5 minutes had my confidences and won me over instantly, all after an hour with creepy Springfield! Dave you ROCK! This was at 8 am, Monday morning!!!! Rock Star Service.... Not only was my vehicle picked up by 9:45am by 2:26pm I had a call from Dave Daeffler to advise me of the needs to not only fix my vehicle but the needed maintence on it. DAVE DID IT!!!!!! Dave had the car repaired, washed and ready to go by 4 pm. And the Red Carpet didn't stop there....upon arrive, a gentleman opened the door for me, the receptionist directed me and quick literally before I even got back to the service dept another gentleman asked me if I needed help. By the time I rounded the corner to the service dept. my husband was coming in the door (which another employee opened the door for him) and I saw my car roll up. The employee advised me my car was ready to roll and he was warming it up for me! OUTSTANDING!!!!!!! I don't care what they say about Arkansas (LOL)- Ya'll are super hero's!!!! More

This is regarding a service: I went to Hyundai of This is regarding a service: I went to Hyundai of Bentonville for service my car with the complaint 'AC emitting Hot Air. They have replaced radia This is regarding a service: I went to Hyundai of Bentonville for service my car with the complaint 'AC emitting Hot Air. They have replaced radiator fan etc. I have paid 550 $. Within few weeks I have faced the same issue. This time they have changed the Compressor, discharge hose and filled the gas. Since the issue is in other component the service manager didnt agreed to take the responsibility. I have paid 767$. The next month I have faced the same trouble. The authorities told that the issue is with the leackage in main hose the estimated bill amount is 505+$. They didnt take the responsibility and responded like these are all sequence of different issues, not occured at the time of repair. I just taken the car back. Before going to this service station, I have given the car to a local mechanic. He identified the leakage and filled the gas. But it was not stable. With a great confidence I have moved to a authorised dealer. BUT I HAVE LOST THE MONEY WITHOUT BENEFIT. AUTHORISED SERVICE STATION????????!!!!!!!!! More

Awesome! Best car buying experince I've ever had, no question. Everyone really took care of me. After visiting several other stores and feeling like a number, these guys came through. Not only did they question. Everyone really took care of me. After visiting several other stores and feeling like a number, these guys came through. Not only did they have the exact car I wanted but worked with me till it fit my budget. BTW, the car drives awesome! I'm not new to the car buying thing, I think this is my 20th new car. By far, the only place I will ever deal with again. Thanks guys! More