Crain Ford of Little Rock

This was an absolutely terrible buying experience. They clearly have no intention to sale anyone a second vehicle as their follow up doesn’t even exist and it was clear once I signed the paperwork they wer clearly have no intention to sale anyone a second vehicle as their follow up doesn’t even exist and it was clear once I signed the paperwork they were done with me regardless of what was owed to me. Save yourself the headaches and go elsewhere for you next purchase More

Daniel was very helpful, super polite, and extremely professional! We will never use a different dealership again. Got us a good price on a really good vehicle. Were super thankful professional! We will never use a different dealership again. Got us a good price on a really good vehicle. Were super thankful More

We bought a 2018 Jeep from Robert Landon, great sales person!! The only issue was they put this vehicle on the lot with door lock that didn’t work, window that wouldn’t roll down and 3 other issues. We d person!! The only issue was they put this vehicle on the lot with door lock that didn’t work, window that wouldn’t roll down and 3 other issues. We drove 2 1/2 hours to have these issues fixed. I called and ask Darian if they could make sure everything was fixed and she said they couldn’t!! Tim the service manager called me and said he would check it out. We drove another 2 1/2 hours to pick it up and the door lock still doesn’t work. They also told me they would fill our gas tank, that didn’t happen either. We are very disappointed. More

Excellent services!!!...excellent service and Excellent services!!! ... excellent service and attention!!! ... excellent service and attention, you also have the best prices and the whole proc Excellent services!!! ... excellent service and attention!!! ... excellent service and attention, you also have the best prices and the whole process is very fast !!! ... ... I’m so happy with my new truck!!! More

My salesperson, Eli was awesome. He and Justin the sales manager worked with us throughout the whole process! The windshield had scratches and they replaced it and gave me a loaner until my car was ready! manager worked with us throughout the whole process! The windshield had scratches and they replaced it and gave me a loaner until my car was ready! I would highly recommend Crain Ford of LR! More

Josh has been the best salesman I have ever met! He will work with you in any and every way possible to make you happy! work with you in any and every way possible to make you happy! More

Very fine and helpful.But Did not tell me seat did not work.was not offered vehicle service price on line was 2000 cheaper than what I received work.was not offered vehicle service price on line was 2000 cheaper than what I received More

Prompt friendly professional service. My car was having door latch factory recall service for 2015 Ford products. The excellent service is what I expected. Thank you. door latch factory recall service for 2015 Ford products. The excellent service is what I expected. Thank you. More

Service said it was ready. Got there and it wasn't. Loaner car was given. Didn't even run it through the car wash! A little disappointed. Loaner car was given. Didn't even run it through the car wash! A little disappointed. More

They went out of their way to make sure we got the exact car we wanted. Buying any large purchase is stressful, yet they made the process a pleasant experience. car we wanted. Buying any large purchase is stressful, yet they made the process a pleasant experience. More