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Craig Smith Chevrolet
Galion, OH
149 Reviews
Craig Smith is a second-generation dealer. His father and uncle started in the new car business in 1963 in Dekalb Illinois. The family sold their store in Illinois in 1975 and moved to Florida where they operated a new car dealership until 1994. Market changes and a new overpass built in front of the Florida dealership dictated a change for The Smith Family. The dealership was sold, and Craig Smith found the Galion Ohio point to be just what he was looking for. Craig Smith Auto Group was opened in May of 1995 selling Chevrolet, Pontiac, Oldsmobile and Buick. The dealership is now known as Craig Smith Chevrolet Buick. Its focus is employee and customer satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 149 reviews
February 01, 2025
I walked away very happy! !! Chris was a pleasure to deal with as was all of Craig Smith!!! Thank you for putting me in my first brand new car!!! !! Chris was a pleasure to deal with as was all of Craig Smith!!! Thank you for putting me in my first brand new car!!! More
by Sandismith73
Employees Worked With
February 01, 2025
It was a good experience you are real knowledgeable everything went fast and smooth thanks to everyone involved everything went fast and smooth thanks to everyone involved More
by Tom moore
Employees Worked With
January 28, 2025
Great service where your times valued. Recommend to anyone looking for a vehicle to come here. Recommend to anyone looking for a vehicle to come here. More
by trishtian kemle
Employees Worked With
January 27, 2025
I decided I was in the market for an AWD and I wanted it now! Chris was not only willing to get me in, he made the process easy. I couldn't ask for a better salesman. Craig Smith Auto got me in the exact ve now! Chris was not only willing to get me in, he made the process easy. I couldn't ask for a better salesman. Craig Smith Auto got me in the exact vehicle I wanted within a few hours and didn't break the bank. Chris even took the time to put extra air in my tires, and to set me up with the MyChevrolet app and Onstar. 10/10 More
by Chrystal Pfeifer
Employees Worked With
January 27, 2025
Relaxed, comfortable, no pressure, very knowledgeable . Felt at ease. I would give them 10 stars. Felt at ease. I would give them 10 stars. More
by vjc
Employees Worked With
January 26, 2025
I can't say enough Great things about Craig Smith auto in Galion Ohio!!! The customer service is hands down the best you will experience!! This is my 3rd vehicle I have leased and purchased from them I ha Galion Ohio!!! The customer service is hands down the best you will experience!! This is my 3rd vehicle I have leased and purchased from them I had a small setback this time with my GM discount code taking way longer than expected to come in and they were extremely patient and let me use a loaner to get by for longer than usual and it was a huge blessing for my family it was truly a going above and beyond moment I'm a female that went in by myself as well I felt so comfortable and did not feel like anyone was trying to get anything over on me I was treated with respect and they even made popcorn and got me a Pepsi lol can't go wrong with that.They were going to even open the big doors and bring the car inside for me to look at it because it was cold and snowing. I said noway that is too much work I'm bundled up today I will be fine but definitely so nice to offer I've also experienced their service department quite a few times as well oil changes and a couple other things those were great experiences as well and nice area to wait very clean and they have popcorn a TV all is great!! Just ask for Chris or Tony you will be impressed with their professionalism,knowledge and kindness!!! More
by Amanda
Employees Worked With
Other Employees :
Tyler was great as well and the Kevin i gave 5 stars to i did not deal with directly for the sale but he was there when I picked up my car and was a great hype man lol he greeted me at the door was very nice , Kevin McCane
January 25, 2025
Chris paid attention to what or needs were and done everything possible to make sure they were met. Was honest and upfront about the pricing and financing. everything possible to make sure they were met. Was honest and upfront about the pricing and financing. More
by Brandon1990clark
Employees Worked With
January 22, 2025
Really just a joy to deal with Craig Smith and Chris enjoyable way to buy a car from a dealership and a person enjoyable way to buy a car from a dealership and a person More
by Mmyers
Employees Worked With
Other Employees :
Kevin McCane, George Miller
January 22, 2025
I found this dealership very skilled and helpful with me finding my second car and great customer service finding my second car and great customer service More
by Thomas.jacob3792
January 18, 2025
Chris was very helpful and knowledgeable. I had a very good experience.thanks to everyone. I had a very good experience.thanks to everyone. More
by Jblanton65
Employees Worked With
