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Craig Smith Chevrolet
Galion, OH
149 Reviews
Craig Smith is a second-generation dealer. His father and uncle started in the new car business in 1963 in Dekalb Illinois. The family sold their store in Illinois in 1975 and moved to Florida where they operated a new car dealership until 1994. Market changes and a new overpass built in front of the Florida dealership dictated a change for The Smith Family. The dealership was sold, and Craig Smith found the Galion Ohio point to be just what he was looking for. Craig Smith Auto Group was opened in May of 1995 selling Chevrolet, Pontiac, Oldsmobile and Buick. The dealership is now known as Craig Smith Chevrolet Buick. Its focus is employee and customer satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 149 reviews
November 17, 2023
My salesman I worked with Tony went above and beyond and he was the third guy who helped me. Originally I worked with John because my salesman was off that day but I had been talking with him alot before ha he was the third guy who helped me. Originally I worked with John because my salesman was off that day but I had been talking with him alot before hand. Even on his day off he called in and checked to make sure I got my Free hat I jokingly asked about but he went ahead and still got it for me. Days later I went in just with a question and my salesman was with another person but Chris another salesman was happy to show me how to re hook my cell phone up. These guys are just great and it means alot. Tony even hid thank you notes in my car to find later on. It just was a nice touch. More
by StillWillHague526
November 10, 2023
For years I bought from Weekly in Butler till I started talking to Tony at a Malabar. He told me about the re do on the Silverado. So after awhile I ended up stopping in and getting one months later. But I talking to Tony at a Malabar. He told me about the re do on the Silverado. So after awhile I ended up stopping in and getting one months later. But I went there but he was just a nice guy to talk to. I had never heard of this dealership before till I talked to him. I will get another if this one ever wears out. More
by rvlife5678
November 03, 2023
Very welcoming, fast service! ! Top notch dealership! Look forward to doing business again in the future. ! Top notch dealership! Look forward to doing business again in the future. More
by Matt yeager
Employees Worked With
November 03, 2023
Loved buying my truck here I drove 4 hours because they did not add stupid things to it. Tony was great. I will be back did not add stupid things to it. Tony was great. I will be back More
by williamsZZ45ZZ
Employees Worked With
October 31, 2023
Chris made the car buying process simple and as efficient as possible. I would definitely recommend Chris if you are looking to buy a car. as possible. I would definitely recommend Chris if you are looking to buy a car. More
by andrewnr25@gmail.com
Employees Worked With
October 30, 2023
I like the fact that they are local to where I live and they offer a lifetime warranty they offer a lifetime warranty More
by danlynbut
October 30, 2023
Craig Smith Chevrolet was great to work with. Our salesman Chris Ganshorn was professional and helpful along the way! Our salesman Chris Ganshorn was professional and helpful along the way! More
by 2023
Employees Worked With
October 27, 2023
So far so good. Pleasant folks and service guys have been great to work with Pleasant folks and service guys have been great to work with More
by Buckeye
Employees Worked With
October 27, 2023
Improperly installed passenger air bag inflator causing harness to pull wires out when glove box was opened. Did scan of vehicle because engine light would come on, but never informed me one of my batteri harness to pull wires out when glove box was opened. Did scan of vehicle because engine light would come on, but never informed me one of my batteries was bad. More
by 14fuzion
Employees Worked With
Mark Sharp
